Hide $0 Processing Fees
When a Processing fee is $0, there is now an option to hide that on Financial -> Pricing -> Processing Fee Type.
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September 18, 2026
RaceDay CheckIn 3.2.66: Camera Bib Scan, QR Labels & Volunteer Check-Out
This release adds a second way to get a bib number into the app, puts QR codes on your printed labels, and gives volunteer check-in a real check-out with recorded times. It also lets you decide which events load onto each device,...Read More about RaceDay CheckIn 3.2.66: Camera Bib Scan, QR Labels & Volunteer Check-Out
September 18, 2026
New Registrations Per Week Dashboard Report
We have added a simple registrations per week report to the Race Dashboard. It includes the ability to pick any event year and any week, with quick report options for # of past weeks.September 18, 2026
Updated Weather in Results V2
As part of our ongoing efforts to do continuous improvement for our long term Results V2 project, we have updated the display of weather in Results V2. It now takes up less space, but can be expanded. it is also optimized for...September 17, 2026
Introducing AI Chatbot V2
Race week is when the questions pile up. Where is packet pickup? Can I bring a stroller? Are dogs allowed? I got injured, what is your refund policy? RunSignup AI Chatbot V2 answers those questions on your race website, using your event’s...September 16, 2026
AI Data, Security and Privacy at RunSignup
RunSignup continues to expand our AI capabilities, introducing tools designed to help event directors streamline event management and improve participant support. As with everything we do, we are taking a cautious approach in order to properly protect your data while giving you...Recent Blogs
Fundraiser Questions
We have added Fundraiser Questions that will only be asked of Fundraisers. Tying these together allows for specific questions for fundraisers as well as reporting capabilities. Fundraising questions have the full power of our custom question system including question logic.
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Import Fundraisers
You can now create and setup the parameters for Fundraising when importing participants:
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Undeliverable Addresses
We have added a mechanism for Race Directors to mark addresses as “Undeliverable”. This is convenient for races who want to do physical mailers and want to save postage costs. You can do this by Editing a User (reach this from View…
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Alternate Layout for Question Responses (useful for additional waivers)
We have added an option to position the Question Answers below the “Additional Details” in Custom Questions. This is useful for when races may have more than one waiver: This is simply a new option at the bottom of each question in…
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Highlight Events during Registration
You can now add a custom label, description and an image to highlight a particular event. There are a lot of cool things that you can do with this. For example if you have a premium package that includes extra stuff, you…
Read MoreView participant Report Hidden Fields
There is now a new option on the View participants report for “hidden” fields. These are fields that are not commonly used and are not shown when you do a “Show All Columns” since there are about 75 columns. Most new features…
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Negative Split Productions Case Study
We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users. This Case Study focuses on RunSignUp Race Websites, the Referral Program, and the RaceDay CheckIn Mobile App. Download PDF…
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DDOS – What a Distributed Denial of Service Attack Looks Like
We had a DDOS attack on RunSignUp today. It lasted from about 4:00PM until 4:45PM when we were successful in cutting it off. It averaged over 1,000 requests per second. The attack was looking for vulnerabilities like SQL injection. This slowed down the…
Read MoreFinancial Update – Released
We successfully released our financial update this morning! We are excited to get more client feedback and catch any issues. If you see an issue please email info@runsignup.com or your RunSignup contact with as much detail as you can to help us get it…
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