UX Manifesto – Year One Report

One year ago, we made this pledge: Our Commitment: RunSignup will not only have the most feature rich race management platform, we will also have the leading user experience for participants, race directors, race management companies and timers by the end of…

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Lots of Little Things II (actually 54)

We are always pushing out new software (over 1,500 times last year!). It may seem like we write a lot of blog posts, but we could do a whole bunch more. We wrote earlier about how we do lots of little things, and…

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Annual Jeff Bezos Amazon Letter – High Expectations

Jeff Bezos Annual Amazon_Letter is out. We have written about it in 2015, 2016 and 2017 since Amazon is a major role model for RunSignup, as well as the infrastructure that runs our business. As usual, he covers a bunch of amazing statistics. Like AWS Cloud Computing is…

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Privacy and Business Models

One of the very first concepts of RunSignup was that we were NOT in the advertising business. This led to the corollary decision that we did not own or co-own customer data. We made this decision for several reasons. First, we felt…

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RunSignup Q1 2018 Results

We do a quarterly update on how things are going with RunSignup (2016, Q1/17, Q2/17, Q3/17 and 2017). The good news is that more races, timing companies, running stores and runners continue to recommend us. And we keep putting out great technology our customers seem to like!…

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Risk Management & Underwriting

As we wrote about last month we have seen more races cancelled in the past year by operators who have had financial difficulties or just decided it was easier to walk away from the responsibility of the race. We also continue to guard against…

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U.S. Registration Market Analysis – March 2018

We do a US Registration Market Analysis every 6 months: We try to make it better with your feedback (so feel free to send suggestions or corrections to bob.bickel at runsignup.com). We do this as part of our own internal market evaluation…

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Cancelled Races

As we discussed a couple of weeks ago, more races are being cancelled. This is a major problem for our industry as it gives a negative image and may over time create more questions on the part of participants when they sign up…

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Designed for Growth

RunSignup has become the largest endurance registration company in the US with over 15,000 races using us to register over 4.2 Million participants. Our growth continues to build as more races use us, and our technology platform grows to help races across…

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Feeling Obnoxious

This is Bob. I am at the Running USA conference (which has been awesome!). However, I am feeling like some people may view me as being a little obnoxious. The reason is I have been very vocal about the potential problems our…

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