Fraudulent Races

Unfortunately, one of the things we have had to get good at this year is catching fraudulent races that have been set up (in addition to fraudulent transactions and hacking attempts). Over the past two days, we have caught 2 fraudulent races…

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Happy Festivus: An Airing of Grievances

In keeping with the traditions of Festivus, we have a few grievances to air: Runners…We have a problem with your procrastination (Race Day registration,anyone?!), your insistence on registering on your phones, wanting us to remember your credit card info, and your expectation that results be instant and easily…

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2016 Roadmap

We are really excited about our roadmap for 2016. We will have our 6th birthday in January, and have done a good job of getting the basics of registration right (see our 2015 Year in Review for some details). We are now at the…

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RunSignUp 2015 Year in Review

We have had another amazing year. Customer adoption of our technology is confirming our strategy and hard work to focus specifically on the Endurance marketplace. We love this market because customers are great, and in spite of the plethora of vendors, there…

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RunSignup – Built for the Long Run

I (Bob) have taken a bunch of vacation time and had minor surgery that required time off, so I’ve had time to do a lot of reading (Ron Chernow’s Alexander Hamilton (great play!) and Ben Bernanke’s Courage to Act and a bunch of web stuff)….

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GetEvent to Transition Race Registration Customers to RunSignup

Moorestown, NJ and Boulder, CO – PreRace dba GetEvent.com will be helping existing race registration customers migrate to the RunSignup platform. GetEvent is transitioning to a new business helping connect organizations buy and sell race events, and will be discontinuing their race registration system…

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Customer Support – 7 Days a Week

Ever wonder what the mix is of people asking questions? A bit lower on the weekend, but still significant. This is what we see on our support email box over thousands of support queries.

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Registration Market Analysis – September 2015

We are a very open company (with things like public annual and availability reports as well as public roadmap), and we thought we would share some analysis we have done as well as general thoughts on the future size and direction of the registration market. We do…

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Thanks Mollie Bickel!

Mollie Bickel is our number one reader of this blog! Thanks Mollie! Here’s a picture from a few years ago…

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