We are happy to welcome Bryan Jenkins to the RunSignUp Team! As more timers and race directors use RunSignUp, we constantly try to make sure we keep our customer service great. Bryan will join Jordan Desilets who has been helping our customers…
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We are growing very fast thanks to all of the great word of mouth we are receiving from race directors, timers and clubs that use us. Our challenge is to make sure we can handle the growth. Fortunately we have been involved with several…
Read MoreWe’ve done a lot of work this year on improving the availability of our Service. Over the past several months we have moved to completion of that in parallel with our scalability project and have reached a point of stability and the…
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Our Scalability project has reached success! We have eclipsed our goal of doing 50,000 registrations in 10 minutes – completing the task in only 7 minutes. This means RunSignup is simply the most scalable registration system in the world – able to meet the…
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I just came back from the Amazon Cloud Conference. I am more convinced than ever that we made the right decision a year ago to move to the Cloud. Amazon now has hundreds of thousands of businesses from 190 countries now using…
Read MoreWe did a very interesting upgrade today on RunSignup. In technical terms, we added something called Session Replication. And we did this across two Amazon Availability Zones by duplicating our memcache session servers. What this means is that if one of Amazon’s…
Read MoreWe still have a lot of work to do, but the progress so far is really good. We have a great test suite designed where we can deploy any number of test servers to emulate any number of runners registering for a…
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We had deployed an update last night which apparently affected one of our web servers. So for the past 12 hours some of our users (half) experienced slow response times (>2 seconds). We think all transactions were complete if people had patience….
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We have recently done a number of upgrades to our infrastructure to try to improve our service. As discussed in an earlier blog, we are trying to be transparent on how we operate. One of the biggest things that worries us about providing…
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A couple of years ago when we started RunSignup, our basic strategy was to charge a processing fee when it cost us to process a transaction. We uplift our cost for the charge to pay for our salaries and infrastructure and hopefully…
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