On August 13 at 3:26PM Eastern, RunSignup’s platform had an outage for 1 minute and 50 seconds where it was non responsive. This is the first outage we have had since the 4 minutes in 2020. These are the only two outages…
Read MoreEarly Friday morning, the world woke up to major outages across critical systems that rely on Microsoft Windows. These outages appear to be caused by a defect deployed to Windows hosts by CrowdStrike, a technology company that provides security software. Note that…
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Part of Bob’s continued ramblings. I was at the annual RunningUSA Conference last week and a number of customers said something along the lines of “I can’t believe how much new stuff you are coming out with!”. I thought it might be worthwhile…
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One of our Year End Wrap-up Blogs. Others include 2023 Year in Review, 2023 RunSignup Product Recap, 2023 GiveSignup Product Recap, 2023 TicketSignup Product Recap, 2023 Infrastructure Report, 2024 Company Strategy, 2024 RunSignup Roadmap, 2024 GiveSignup Roadmap, 2024 TicketSignup Roadmap. Solid Infrastructure for our Customers 0 Zero downtime in 2023,…
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Thanksgiving is the biggest day of the year for the endurance community. This year, we had 833 Trots use us to sign up 920,761 participants for trots on Thanksgiving morning. That is up from 730 trots (up 14%) and 756,000 (up 21%)…
Read MoreUnfortunately, our payment processor, Adyen, had an outage with processing VISA and Mastercard credit cards (American Express and Discover continued to work) this morning 10//31/2023 from 10:10:00 AM until 10:35:51 AM. It is now resolved. Adyen provided their RCA (Root Cause Analysis)…
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Update as of June 13, 2023 5:29PM EDTAWS is reporting that it is now fully operational and all service issues have been resolved. RunSignup impacted services are fully operational as well. Note that PageView data accuracy may have been impacted during the…
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We just did our annual renewal of servers on Amazon AWS. Each year, we upgrade and adjust the server types to take advantage of new chip and server advances. In addition, we added more automated scaling to our systems, and more reserve…
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The Spring Lake 5 Mile run opened on Super Bowl Sunday at 5AM as they have for many years. This is always an interesting race opening to watch as it is large (12,500 in the 5 mile plus more in the Kids…
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One of our Year End Wrap-up Blogs. Others include 2022 Year in Review, RunSignup 2022 Product Recap and RunSignup 2023 Product Plan. We are bringing back our old Availability and Infrastructure Yearly Report after being distracted by the pandemic. We continue to post blogs about important issues…
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