Sorry! We ran a database migration (something we do often to upgrade the database to add tables or data fields) that really hit the servers hard for about 6 minutes from about 2:12PM until 2:18PM Eastern today. We apologize for the slow…
Read MoreKnock on wood, but it has been another great year for RunSignup availability, hitting a perfect 100% for the second year in a row! As we covered in February when a major outage for many sites on the Internet like Slack, Trello and Venmo, RunSignup’s…
Read MoreWe are dropping support for versions of Internet Explorer older than Version 11 on the Race Dashboard. This version was released in October, 2013 so older versions are pretty, pretty old. There is very little use of older browsers, and making the…
Read MoreAmazon, the leading Cloud provider had some major issues today. The screen shot on the right shows their status page around 1PM today – and RED is not good. Even USA Today, and CNN reported the 4-5 hour outage this afternoon: “People reported outages and delays on…
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We have released an optimization to photo uploads to make sure that a photo is only uploaded once. This solves the situation of where a batch was uploaded and maybe some did not complete, or there were photos added and it was…
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Bayshore Marathon opened this morning and along with other traffic put a load of 1,000 registrations per minute on our system. Response time was 2.6 seconds with peak loads of over 6,000 pages per second. Registration opened at 9:00 and there were 861…
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We had a DDOS attack on RunSignUp today. It lasted from about 4:00PM until 4:45PM when we were successful in cutting it off. It averaged over 1,000 requests per second. The attack was looking for vulnerabilities like SQL injection. This slowed down the…
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We have been doing a lot of infrastructure improvements over the past couple of months as a part of our PCI Level 1 Certification. That is the highest level and requires extra measures of auditing and security and scanning, including a week…
Read MoreWe updated our site with this security patch – https://blog.cloudflare.com/yet-another-padding-oracle-in-openssl-cbc-ciphersuites/. Other webmasters may want to run the free Qualys SSL scanning tool to check their grades – https://www.ssllabs.com/ssltest/index.html. Users can also check out their most common websites as well (proud to say RunSignUp beat…
Read MoreUPDATE: We have made two changes to our system to try to improve this situation if it happens again. First, we have adjusted the settings on our New Relic Monitoring tool to try to catch this type of error so we can…
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