One of the biggest concerns of a fast-selling or sellout race is making the user experience fair and seamless. We gathered a few Best Practices geared towards those events. The first thing your race needs to do is decide your overall structure. A…
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The Race to Robie Creek in Idaho has an interesting twist on handling their sell-out race – a low cost drawing. The race cap of 2,100 participants was filled in the first 10 minutes. For those who do not get into this unique, mountainous…
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We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignup users. This Bluegrass Runners Case Study focuses on automated club management tools and membership discounts. Bluegrass Runners and RunSignup The Bluegrass…
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We have added an option to make questions “internal” only. This means that participants never see the question. This is useful for three use cases: This is setup in each custom question:
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RunSignup now offers the fastest registration options for races with a collection of services that speed registration: These all add up to ease the registration process for your participants. This means fewer incomplete registration, increased customer satisfaction and lower customer support.
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We have added split times to the Results Kiosks app. This means timers who are uploading splits for longer or lap races will be able to show participants their splits along the way. You can see how to set up timing points in The Race…
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Here is documentation on how to do a RunScore – RunSignup integration. RunSignUp-RunScore Results Guide
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In spite of our name, we are starting to make major progress with Cycling races. A number of large cycling events have moved to RunSignup because of our strong and flexible registration platform, free promotional tools, and excellent integration with scoring software….
Read MoreWe now give Corporate Team Captains the ability to buy additional entries for the race. The cost is the same set for that team type in the Corporate Team setup. This is a new option that is enabled in the Corporate Team…
Read MoreCorporate Team races (races where companies are paying for race registration in various ways) can now enable the purchase of store items to be paid by invoice. This is useful for store items that Corporate Team Captains might be purchasing like Tent…
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