Event Information
WHEN
October 28, 2025 2PM ET/11AM PT
WHERE
GoTo Webinar
The Beta RunSignup AI Chatbot for customer service is now available to all races on RunSignup. The chatbot gets your participants instant answers to race questions while saving you time on repetitive support inquiries. Whether it’s about registration, packet pickup, or course details, the chatbot delivers quick, accurate responses powered by your own event content.
In this webinar, we’ll cover:
- What it means that the RunSignup AI Chatbot is in beta
- Requirements for enabling your own AI Chatbot
- Customizing your AI Chatbot
- Training and updating your AI Chatbot
- What’s next for the RunSignup AI Chatbot