How AI Can Help RunSignup Customers
As a technology-first company, we understand that it’s crucial to keep up with the latest advancements and to work with new technology. As such, we’re dedicated to understanding how AI can help us, and in turn, the tens of thousands of events on RunSignup.
More Features, Faster
By encouraging our developers to work with AI, they can increase their productivity 20% while maintaining our strict security standards. That means 20% more features for your events. From free race websites to unlimited email to RaceDay tools, look forward to more capabilities than ever.
Personalized Learning
Race directing is hard, and learning new technology can take time. We’re experimenting with multiple AI Agents, all trained specifically on our support documentation, that can help you find answers and learn the backend of RunSignup faster and more efficiently.
Customer Development
Combining our Open API with AI makes it easier than ever for customers to develop their own dashboards, applications and customer engagement mechanisms using AI tools. This means the capability of building and deploying your own results pages, event lists, fundraising leaderboards, and more.
Beta AI Agents: Your RunSignup Tutors
One of the greatest assets of AI is it’s ability to actually make people smarter by tutoring them through specific material. Currently, we are experimenting with several AI Agents (chatbots) to see which models are the most useful. In all iterations, we have trained the AI Agent specifically on our help documentation, video content, and resources. Looking for help with a specific feature or wondering if we have a specific tool? Ask an AI Agent for help!
Today, our agents are in beta while we determine the best ways to educate the agents and see which ones are the most helpful.
Beta Prototype ‘Ron Synup’ can be found as a widget on the lower right corner of our support page (accessed from the link below)
Don’t worry: our human agents aren’t going anywhere! The AI Agents are an easy place to ask a question you might think is too simple email in (no question is dumb to AI!) and a good first step to help you learn for itself. But, in addition to helping train the AI Agents and create documentation, every question can still be easily escalated to a (living) member of our US-based support team.
Like one agent more than the other? Have feedback on the interaction? We’d love to know! Email us at info@runsignup.com with your feedback.
AI and the RunSignup API
RunSignup has always had an open API, allowing customers to use data in custom ways through Zapier or custom integrations. AI introduces a new set of tools that can generate code through a conversation with a model, some of them with a deployment environment. The options for this are endless, allowing customers to build applications, reports, dashboards, and integrations without detailed coding knowledge. A few examples, all built in short timelines with the v0.dev tool can be seen below.
All the Latest Blogs on AI and RunSignup
Using AI to Bring Back Paper Registration Forms Fast
Ironically, one of the first customers to test a quick application using the v0.dev tool we’ve recommended for our API built a solution that automatically converts a RunSignup registration into a paper form. Our company was founded on the idea that we…
Read MoreAI App for Multi-Location Time Syncing for Races
We’ve been talking about using v0.dev to develop and easily deploy AI powered applications. Dave Hunt, one of our support engineers who helps timers (and a timer himself) decided to create an app that allows multiple locations to sync the exact same…
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Founder’s Corner – Advances in AI Used for Software Development
AI based software development tools have made a couple of very large advances in the past 6 months or so. They are so dramatic, that Salesforce CEO announced in a recent earnings call that they are seeing a 30% increase in productity…
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RunSignup Q1 2025 Update
The Quick Summary: Our employee owned company shares our high level numbers and thoughts on the market and technology advances on a quarterly and yearly basis – 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, and 2024. RunSignup Q1 Numbers It was another solid quarter for our company, with all three…
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RunSignup AI Application Sharing Library
Creating applications with the RunSignup API is becoming simpler all the time with AI tools like v0.dev. We are now beginning to share these applications with customers to use directly as well as build additional custom capabilities on top of our base…
Read MoreResult Kiosk Webpage Built with AI and the RunSignup API
We have another example application built with v0.dev and the RunSignup API – this time a Customizable Results Lookup and Finisher Certificate Page. This application is live and ready for use for races within the past year doing RunSignup Results that is…
Read MoreTicket Timeslot Display AI Project Using TicketSignup API
Joel Peterson spent about 8 hours this weekend doing an in depth example of using the AI tool v0.dev with the TicketSignup API. As you will see from the detail below, there is a great deal of depth in this application that…
Read MoreSample Applications Created by AI and the RunSignup API
A couple of weeks ago we tried using one of the new AI application development AND deployment tools, v0.dev, to create an application using the RunSignup API. AI is changing the landscape for our customers. Having a tool to securely develop and…
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Introducing AI Powered Beta Chatbot for Support
RunSignup is embracing the power of AI in 2025 to enhance the way we support race organizers, timers, ticket event directors, and participants. By integrating AI-driven tools, we aim to streamline customer service, provide faster and more accurate responses, and deliver smarter…
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How RunSignup Will Help Customers with AI
We have declared 2025 the Year of AI for RunSignup because it is the first year our customers will see material benefits from our use of AI. Fundamentally, we deliver two things to our customers – technology, training and advice to make…
Read MoreFounder’s Corner – AI is a Strategic Advantage for RunSignup
We have declared 2025 the Year of AI for RunSignup. We are rapidly moving from personal types of productivity gains to systemic gains leveraging the use of AI. We are starting to implement systemic AI that will allow our company to produce…
Read MoreUsing AI Tools with the RunSignup API
One of the advantages that RunSignup customers have as we move into the AI Era is how open we are with our content and our API. Users of ChatGPT know they can ask all types of RunSignup questions like “How do I…
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