2024 Infrastructure and Availability Report

One of our Year End Wrap-up Blogs. Others include 2024 Year in Review, 2024 RunSignup Product Recap, 2024 GiveSignup Product Recap, 2024 TicketSignup Product Recap, 2024 Infrastructure Report, 2025 Company Strategy, 2025 RunSignup Roadmap, 2025 GiveSignup Roadmap, 2025 TicketSignup Roadmap. These will come out incrementally between the end of November and early…


Availability & Infrastructure Report for 2022

One of our Year End Wrap-up Blogs. Others include 2022 Year in Review, RunSignup 2022 Product Recap and RunSignup 2023 Product Plan. We are bringing back our old Availability and Infrastructure Yearly Report after being distracted by the pandemic. We continue to post blogs about important issues…


Availability Investments Help Customers Again

Like much of the web, RunSignup and GiveSignup host our infrastructure on Amazon AWS. Unfortunately, they had a pretty major outage on Wednesday before Thanksgiving in one of their data centers. It took down major websites like  1Password, Acorns, Adobe Spark, Anchor, Autodesk, Capital Gazette, Coinbase, DataCamp, Getaround, Glassdoor, Flickr, iRobot, The Philadelphia Inquirer, Pocket, RadioLab, Roku, RSS Podcasting, Tampa…


2019 Availability & Infrastructure Report

Knock on wood, but this is our 4th year in a row with 100% uptime. As we have covered in the past, we view the core of our company is building reliable transaction processing that allows races and nonprofits to collect money. This…


2018 Availability Report

Knock on wood, but it was the third year in a row with 100% uptime – zero downtime. We actually just completed a migration to the newest version of PHP that as you can see from the graph below saved about 15-20…


2017 Availability Report

Knock on wood, but it has been another great year for RunSignup availability, hitting a perfect 100% for the second year in a row! As we covered in February when a major outage for many sites on the Internet like Slack, Trello and Venmo, RunSignup’s…


Improved Background Jobs Availability

There are a number of processes that run on a scheduled basis in a big system like RunSignup – these are called Chronjobs. They are typically run on one server in most environments, and that is how we did things until today….


2015 Availability Report

Perhaps tempting fate writing this 2 weeks before the end of the year… We had 8 minutes of total down time in 2015. That is 99.998% uptime. The good news is that all 8 minutes were planned downtime for required system upgrades…


Availability – October 2015

We did a database upgrade this morning, and some users may have received an error message during the approximately 1 minute the database was down. If they re-submitted their page everything would continue to process as normal. We upgraded from MySQL 5.5…


Mid-Year Availability Report

For the first 6 months of 2015 we had 99.998 availability, with NO unplanned outages (knock on wood). We have had 1,590 releases of our site this year thru August 3, with only 2 requiring us to take the site down (2…