Read More about Why RunSignup Asks for Your SSN When Setting Up a Payment Account
Read More about Getting Started with RunSignup: What to Expect During Onboarding
Read More about Got a Request to Verify Your Payment Account? Here’s What to Know
Read More about Website V2 is Now the Default in the Race Wizard
While all of the important things in our system were unaffected yesterday from the AWS outage, there are several non-critical applications that were impacted: The reason the main system did not experience any downtime was the robust failover mechanisms we built into…
Read More
To Provide Key Industry Insights for Race Timing Professionals It is that time of year! The 2025 Timer Survey is now open for timers to help provide insight into the timing segment of the endurance industry. Now in its 6th year, RunSignup’s…
Read More
AWS had fairly major issues that impacted services like Eventbrite. Delta, Disney, Uber, Snapchat and even banks like Lloyds were impacted. The good news is that our high availability design with failover across multiple AWS regions and data centers proved to be…
Read More
When races are created on RunSignup, race directors can send an invitation to someone else to help complete the payment account setup. This process allows you to enter financial information securely and link the payment account to the event. In some cases,…
Read More
Email V2 has become one of the most powerful tools across our platform — helping events communicate more efficiently, creatively, and effectively with their participants. From pre-event reminders and fundraising updates to ticket confirmations and member newsletters, customers are using Email V2…
Read More
We are excited to welcome Ashley Cowan to the RunSignup team! Ashley joins our Onboarding & Retention team from Florida and brings a love of customer service and outdoor activities. Learn more about her and what brought her to RunSignup! Where are…
Read More
As we approach the end of the year, we will see more and more users renewing their memberships for 2026 on RunSignup. Our Membership Organization product has auto-renewal settings which allow your members to enable this feature when they purchase a new…
Read More
We are excited to welcome Emma Schaefer to the RunSignup team! Emma joins us from Colorado after a short stint as a part-time employee, and brings a passion for outdoor activities and events big and small. Learn more about her and what…
Read More
We are now accepting nominations for the Alan Jones Timer of the Year Award. In recognition of the remarkable efforts of race timers, this award honors those who have made a substantial and continued impact on the endurance race industry. Named after the industry’s…
Read More
It’s the most boo-tiful time of the year, and our customers are leaning into the Halloween spirit. From polished Website V2 pages to RaceJoy live tracking, timely results, and photo galleries, these 13 events show how RunSignup features inform participants and drive…
Read More
