Our primary motivation for implementing a comprehensive sales tax system is to help races stay in compliance with their state laws. This has reached a higher level of urgency for all registration and ticket companies over the past year as states have passed “Marketplace”…
Read MoreBelieve it or not, sales tax is even more complicated than the above graphic with nearly 10,000 total jurisdictions and different rules for races, memberships, nonprofit events, and merchandise across those jurisdictions. About a year ago the US Supreme Court struck down a…
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There is a thread in Race Directors Hub that deserves more space than a Facebook thread allows – hence this long blog post. The real question in the thread was if a race should use insurance to cover refunds, and that really…
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With the coming release of “BYO Domain” on RunSignup in mid-April 2019, this blogpost is meant to provide you with a basic understanding of how domains work, and the background on what you will need to do to set up your Domain…
Read MoreThere is a wide variance in processing fees consumers are willing to pay for different events – from low RunSignup-like fees to high Ticketmaster type fees. And yet consumers are willing to still sign up for the race or buy the tickets….
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Craig Chiger, founder of Start to Finish (located in Long Beach, NY), attended RunSignup’s RaceDay Certification training in Orlando, Fla. this year. Since then, he has incorporated RaceJoy’s live tracking and cheer sending as one of the standard services they are now offering as part of…
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Jamie Orr, founder of Run The East, a Greenville, North Carolina based race timing and event management service provider recently completed RunSignup’s RaceDay Certification program. We noticed he was making full use of the various RaceDay Suite of Technology that RunSignup offers. So,…
Read MoreIt’s the first week after RunSignup’s RaceDay Certification tour and timers that went through the training are energetically embracing RaceJoy and RaceDay Scoring. Already, certified timers have enabled RaceJoy for more than 80 new races across the country. Some timers are choosing to try RaceJoy out at…
Read MoreI was talking with someone today about whether races feel an obligation to keep their customer data safe. The conversation was triggered when I was talking to a small registration company owner and found they had many security vulnerabilities like their site…
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Knock on wood, but it was the third year in a row with 100% uptime – zero downtime. We actually just completed a migration to the newest version of PHP that as you can see from the graph below saved about 15-20…
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