We have the dates set for the first annual RunSignUp User Conference – July 18-19 in Philadelphia! We will begin with a reception on Friday night at a special Philadelphia landmark, and then have a full day of session on Saturday in…
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We upgraded to the new m3.large instances type on our Amazon Web Servers at 4:15 PM today. Our average response time fell from about 100 milliseconds of time spent in the web server to about 50 milliseconds. If you can catch that…
Read MoreWe recently added a Create Race API for a technology partner / OEM. We are not making this publicly available at this time, but it is something that may be useful for some advanced technology partners. It also represents the first step…
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This has been an amazing year for the RunSignup community, and we wanted to take some time to reflect on the progress we have made in 2013 across several dimensions: Strategy and GoalsIn September we had a company meeting, and we shared…
Read MoreOur 2013 Availability was 99.9981% for the year. We screwed up twice, and had one planned outage for a total “downtime” of less than 7 minutes for the year and partial registration impact affecting about 15% of customers for about 115 minutes….
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Over the past two weeks our Payment Gateway provider, Braintree, has had a couple of outages. This impacted some users who were trying to pay. The first outage was on November 6 from 4:45-5:02 PM Eastern time. This outage was caused by…
Read More(Geek alert!) We have just released an extension to our Open API to include Club Membership access. This gives other software providers as well as advanced customers access to Club Membership information from their application. For example, another registration provider could now…
Read MoreSeveral races have asked us recently for help in marketing their races. We offer a number of ways for races to help promote themselves (like giving you free email marketing, providing natural search, Facebook and Twitter integration, the best Mobile reach, integration with Google…
Read MoreWe added an Event Transfer API: https://test.runsignup.com/API/race/:race_id/switch-participant-events/POST. This allows our technology partners to make more transparent syncing between their application and RunSignup. This works by creating a brand new registration for the registrant and removing the old registrant, so a new registration id is…
Read MoreEarlier this week we had the whole team together to review our strategy and work on where we are headed. We are growing very fast (about 4-5 bigger this year than last), and it is important to make sure we all stay…
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