We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users. This NC Troopers Footchase 5K Case Study focuses on Growing a Small Race through community involvement, alternate participant options, and…
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We had a partial problem that affected about 1/8 of our users on Thursday at 3:24PM until 3:28 PM. It disrupted one person who was in the process of signing up for a race – meaning they were redirected back to the…
Read MoreAs always, we report any availability issues in the spirit of transparency. We did a database migration early this morning to better support International customers. The migration took 3 minutes and 29 seconds to complete. During this time, the site functioned fully with two…
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Want to know who you’ve been talking to or emailing with? We’ve been growing around here, and thought we’d put together a little video to introduce ourselves. In the words of Bob Bickel (If you don’t know who that is, you should probably watch…
Read MoreWarning: This is for developers. We have extended our OpenAPI to allow for Race and User Creation and editing. This API is being used by a couple of advanced users who have their own applications that have a need for creating races and users outside of the RunSignup…
Read MoreWe are starting a new series of Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users. A This Columbus Running Company Case Study focuses on a Bib Assignment…
Read MoreThe Spring Lake 5 Miler launched the Memorial Day weekend “Down the Shore” in New Jersey. Over 10,000 people participated in this race that has been held since 1977. Spring Lake and their timer, Elite Racing Systems, used the RunSignup Results engine to help…
Read MoreWow! Race Directors and Timers have now created over 10,000 races on RunSignUp! If you notice on your race dashboard, there is typically a little number at the end of the URL. Each time a new race is created we assign the…
Read MoreWe had about 2 minutes at 7:25 AM Eastern this morning where about half of requests were not being serviced properly. No transactions were lost, but users would have had to click refresh on their browsers. There was an unusual bug on…
Read MoreWe are excited about being in our new office, but we needed something for the walls. We sent out requests for photos, and got a bunch of great ones from customers. Thanks (and keep them coming)!!! We then got the photos on canvas at…
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