Payment Gateway Outages

Over the past two weeks our Payment Gateway provider, Braintree, has had a couple of outages.  This impacted some users who were trying to pay. The first outage was on November 6 from 4:45-5:02 PM Eastern time. This outage was caused by…

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Club Open API

(Geek alert!) We have just released an extension to our Open API to include Club Membership access. This gives other software providers as well as advanced customers access to Club Membership information from their application. For example, another registration provider could now…

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No Advertising and No Spam

Several races have asked us recently for help in marketing their races.  We offer a number of ways for races to help promote themselves (like giving you free email marketing, providing natural search, Facebook and Twitter integration, the best Mobile reach, integration with Google…

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Event Transfer API

We added an Event Transfer API: https://test.runsignup.com/API/race/:race_id/switch-participant-events/POST. This allows our technology partners to make more transparent syncing between their application and RunSignup. This works by creating a brand new registration for the registrant and removing the old registrant, so a new registration id is…

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RunSignup Company Strategy and Update

Earlier this week we had the whole team together to review our strategy and work on where we are headed.  We are growing very fast (about 4-5 bigger this year than last), and it is important to make sure we all stay…

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Roots

Some of our users ask about the background of our company. This is articulated on our About Us pages. The real roots, the very foundation of our business is running. In particular it is my experience 34+ years ago on the Bucknell Cross Country…

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Open Registration API

In our last post we talked about Teamwork and the “Strength of the Pack”. The purpose of that post was to provide the context of why we are continuing to work on our Open API – a very technical topic. In simple terms, an API is…

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“The Strength of the Pack”

Our Bucknell Cross Country team had a saying that guided us: “The Strength of the Pack is the Wolf and the Strength of the Wolf is the Pack.” I was thinking about my Coach this past weekend and how he had influenced my life….

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Another Improvement in Availability

One of the Amazon servers went into a hang mode yesterday (always on a Sunday ;-). As we have written before, all of our servers are set up in a redundant fashion, but there are always “gotchas” that you can only learn…

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Zip Code API

As part of our efforts to create a modern and open platform for running, we are developing a number of interesting technologies that are useful to others.  Of course the Open Running API is the foundation of these efforts, and we continue to get…

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