Availability & Infrastructure Report for 2022

One of our Year End Wrap-up Blogs. Others include 2022 Year in Review, RunSignup 2022 Product Recap and RunSignup 2023 Product Plan. We are bringing back our old Availability and Infrastructure Yearly Report after being distracted by the pandemic. We continue to post blogs about important issues…

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Refer a Friend to RunSignup

This holiday season, we’re happy to announce our first official Refer a Friend to RunSignup program. While many of our customers are recommended by existing customers who love RunSignup, we want to give a little gift to those spreading the word about…

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Seeking Customer Service Talent to Join Our Team

We have two customer service positions now open at RunSignup; a full-time and a part-time Technical Customer Service Representative. You can work from our Moorestown, New Jersey office or from the convenience of your home. Below are more details. Interested in applying?…

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Intermittent Issues with Facebook Fundraiser API

Update 4/19/2023 There has been an escalation in reported issues with Meta’s Facebook Fundraiser API. RunSignup is unable to resolve any issues because the issues are occurring on Meta’s platform. If your fundraisers are reporting issues we recommend the following: Update 4/6/2023…

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2022 Is a Big Year for Turkey Trots

The biggest US running day of the year had an impressive showing in 2022, with 756,894 people participating in 730 races across the country and raising more than $1.8 million dollars for charities. That represents record participation on the platform, likely due…

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Thanksgiving Infrastructure Report

Note from Dec. 15 2022 – We have deployed an upgraded layer of software that controls our session management that is adaptive to high demand and removes the problem with the Apache Webserver cache mechanism that caused some slow performance on Thanksgiving…

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Founder’s Corner – RunSignup Company Strategy

As with other Founders Corner blogs, I like to write these blogs to help myself make sure I am thinking about things clearly, as well as communicate important information that I want available to all employees and customers so we can get feedback…

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Asics Acquires Njuko

Asics announced the acquisition of a leading European registration provider, Njuko. This is in addition to their other acquisitions of RunKeeper (training app), Race Roster (Canada and US registration) and RegisterNow (Australia registration). Congratulations to Pierre Duvelleroy and his team, who have built a good quality company who operates the…

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American Express Outage Friday Night

American Express had some outages on Friday night, November 18, 2022. About 10-15% of credit card transactions on our platform use American Express credit cards, and some of those transactions took extra time and some failed. When we try to process a transaction…

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