Please see RunSignup.com/Coronavirus for recommendations and tools. Things have changed drastically in Week 4 ending Saturday March 21, 2020 from Week 4, Week 3 and Week 2. The transaction volume we saw the past week is 81% lower than the same week last year (and since we were…
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Note: On August 29, 2022 we announced the removal of the reserve requirement. Note: On Nov. 2, 2021 we announced new faster payment terms as the pandemic risks have subsided. We lowered the reserve to 2.5% and pay immediately after an event unless…
Read MorePlease see RunSignup.com/Coronavirus for recommendations and tools. Things have changed drastically in Week 4 ending Saturday March 21, 2020 from Week 3 and Week 2. We have decided to throw out the YOY comparison we were using as so many events have postponed or cancelled this year’s…
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We wanted to take a minute to check back in with the endurance community to see what industry leaders are seeing and doing in their areas to keep running forward. A Virtual Running Store, A Virtual Community Like many running stores, Philadelphia Runner does…
Read MoreWith the endurance industry facing uncertainty due to COVID-19 and related restrictions on gatherings, we have decided not to hold a 2020 Summer Symposium. This year, we want to focus our attention and efforts on providing virtual tools and resources to help the…
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Like many events, the Probility Ann Arbor Marathon converted its race to a virtual event in response to Covid 19 and the need for social distancing. Finishers still get a medal and t-shirt and are able to complete the official course routes….
Read MoreIt’s been a crazy few weeks since Bob first posted some suggestions for races that may be impacted by the Coronavirus. Now, with races across the country getting creative, we wanted to take a moment to collect all the updates in one place. Postponement Tool The…
Read MoreNote: Update to Policies were made on March 27 and detailed here: https://runsignup.blog/2020/03/27/post-race-payment-policy-update/. As the coronavirus continues to impact events and gathering in the US, we have amended our Reserve and Payment policies. We know that events are working hard to make responsible…
Read MorePlease see RunSignup.com/Coronavirus for recommendations and tools. Things have changed drastically in Week 3 ending 3/14/2020 from Week 2. When we announced our Tools for helping races with Coronavirus on March 10 there were some upset people. By Saturday everyone realizes the impact this is having and…
Read MoreWe have removed the $1 per refund fee to issue refunds. Additionally, we reduced the processing fee to add money to your refund reserve via credit card to help make this process easier for race directors. We have reduced the fee to…
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