We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignup users. This Tomoka Marathon Case Study focuses on using RunSignup as a central data point for everything from registration to race…
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We received the following notification from USA Triathlon. This will obviously cause some issues and we are considering our options for during the outage and also trying to understand the implications for triathletes and race directors after the new membership system is…
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This weekend we had amazing usage at the Glass City Marathon in Toledo, Ohio. Race director, Clint McCormick, was one of the first to offer RaceJoy in last year’s 2014 Glass City Marathon race event. Race participants and spectators, once again, showed…
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As a RunSignUp customer, you are investing in innovation. If you have followed this blog for any amount of time, you will see how we keep creating stuff at a rapid pace. This is one of the key ways (along with customer…
Read MoreWe found and fixed a small bug (we try to report all bugs and fixes) that does not impact money paid by participants or paid to races. It is just a problem with reporting Giveaway Items when there is a cost to…
Read MoreThere is no truth to the rumor that spinning the gear will lock you into a 3 year contract However, the last part of the video about cookies is patented…
Read MoreWow! We hit over 250,000 people registering for races on RunSignup just in March! (This does not include imports or race result uploads.) Thanks to all of the race directors, timers, running clubs and running stores who use us – and more…
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This was a major upgrade and we had to do a major database upgrade which caused our system to be unavailable for less than 5 minutes this morning. There was a gap of about 6 minutes between the last registration before the…
Read MoreWe have written about this before. At RunSignup this is both a cultural component as well as a technical foundation. Culturally, we seek to continuously improve. We try to develop good solutions for customers, but they are never perfect. We learn from…
Read MoreWe have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignup users. This Lehigh Valley Road Runners Case Study focuses on using custom questions to manage volunteerism and building a member-focused…
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