As the concern about industry impact from chargebacks increases, we have implemented a new notification to let races know when we receive a chargeback. We have written in depth about chargebacks, but for a quick refresher: A chargeback is where the credit card network…
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Races are looking for ways to add something to their newly formed virtual events and we’ve adjusted the backend so RaceJoy’s live tracking, cheer sending, and progress alerts at every mile can be offered. This is a safe and healthy way for…
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NOTE: We updated our policies for reserves and post race payments on March 27 and April 15. We are likely to continue to update the policy as conditions change. RunSignup will be releasing two tools this week to help races if they are affected by…
Read MoreUpdate (3/4/2020): The CDC has issued guidance for mass gatherings and large community events. It contains a number of good suggestions for the basis of a plan. As we write this, Coronavirus is the headline of every news story and the subject of every…
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Yesterday, February 17, 2020, was a big day. We processed over $3.4 Million across over 50,000 registrations. There was the big 30,000 lottery drawing for the Blue Cross Broad Street Run. Also the 1,400 person drawing for the Horribly Hilly Hundreds. Oh, and there…
Read MoreA couple of years ago we wrote a somewhat intellectual blog on the “Price Elasticity of Processing Fees” that included fancy graphs. As we talk with lots of customers at the RunningUSA conference, this is once again a hot topic. The simple…
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This is Bob. We are heading to the RunningUSA Conference this weekend, and this is the question I will be asking over and over again. We want to try to get feedback on the value of a participant as part of designing…
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RunRepeat issued a report on the State of Ultra Running. Ultra running has become increasingly popular as shown in the chart above growing to over 600 Thousand participants last year. Growth is higher than other distances – partly because of the enthusiasm of…
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“We don’t sell timing services. We sell experiences. And when people pay for those experiences it is very rewarding for us to see them so happy and so appreciative.”Steve Turrisi, Race Day Professionals Overview Steve Turrisi, from Race Day Professionals, is a RunSignup RaceDay Certified…
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You’ll notice when you navigate to CheckIn Tools on your Race Dashboard, there has been a consolidation of tabs. Race >> RaceDay CheckIn By clicking Mobile App, you will land on the normal CheckIn App settings to set password and available dates. …
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