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Learn From Event Experts

Have a minute? Keep up with new email builder product features and email marketing capabilities to improve your endurance event on RunSignup. Learn from event experts with our ever growing library of event tips and quick chats with fellow race directors.


Transitioning to Email V2

In January 2024, we shutdown email sending from our legacy Email Marketing Platform. You will still have access to free email via Email V2 – an upgraded version of email. Learn how to get more out of Email V2 and make your transition seamless.

How to Build an Email Strategy

Jump to number 2. Additionally, learn about overlooked audiences to send targeted emails too.

Send emails in parallel to registration patterns and learn when to expect low engagement.

Learn how RunSignup’s tools can boost your contacts.

See (and test) your Replacement Tags in action.

Learn how to differentiate your emails from competitors with personal touches.

Automated Emails

Streamline your email strategy and save time with the power of automation.

Edit automated emails to your liking with professional email components.

Only Have a Minute?

Learn how to use some of our favorite email features…fast.


Email FAQ’s

I unsubscribed.. why am I still receiving emails?
How does RunSignup send their emails?
How can I add a PDF to my confirmation email?
Can I import data from another platform?

Latest Blogs on Email

Custom Reply to for Volunteer Emails

You can now set a custom reply to for Volunteer Emails. This allows volunteers to email with an address that is not the main race contact. There is an overall setting to apply to all Volunteer emails. In addition, you can override…

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Marketing Strategies for Small Races

Hosting a small race doesn’t mean you need a big marketing budget to make a huge impact. With the right strategies – smart email communication, QR codes, referrals, and strong storytelling – small races can grow registration, boost engagement, and build loyal…

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Back to School 2nd Period: Email Marketing V2

This is the second class in our Back to School series reviewing the key content and updates from the last year before you dive into the busy fall race season. This class covers using RunSignup’s free and unlimited email marketing to communicate…

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Twin City Track Club

Twin City Track Club: A Community-First Club The Twin City Track Club (TCTC) has a long history, having been founded in 1977 to promote running and ensure there were local races in their hometown of Winston Salem, NC. Today, it’s a multi-faceted…

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Email V2 Template Sort Options

There are new sort and display options for Email V2 templates. For super users of Email V2, this update makes it easy to manage many templates. In addition to an easy search option by template name, you can organize templates for easy…

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San Antonio Road Runners Prickly Pear 50K/15K/5K

The Prickly Pear 50K/15K/5K, the oldest trail race in Bear County at 23 years, is one of two trail races organized by the San Antonio Road Runners (SARR). While most of the club activities are centered around road racing, Prickly Pear Race…

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RunSignup 101 Email V2 Q&A

Did you miss our RunSignup 101 Email V2 webinar? Not to worry. Here’s a quick run-through of the most asked questions from the webinar that will help you get started with using Email V2. Does Email V2 have a report for email…

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Blackbeard’s Revenge 100 Ultra & Relay

Blackbeard’s Revenge 100, a “road race as bold and untamed as the pirate it’s named for”, was introduced by Trivium Racing in 2019 to fill a gap left by the cessation of another long-standing 100-miler. While the second running of the race…

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3 Things You May Not Know About Automated Emails

Automated emails are a powerful built-in tool with RunSignup, but many race directors may not be utilizing them to their full potential. Whether you’re new to the platform or a seasoned user, there are several customization features that can make your automated…

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