Learn From Event Experts

Have a minute? Keep up with new email builder product features and email marketing capabilities to improve your endurance event on RunSignup. Learn from event experts with our ever growing library of event tips and quick chats with fellow race directors.

Up to Date Webinars focused on Email Marketing


Event experts, Johanna Goode and Herman Kinard, talk email strategy and share their best tips.

Only Have a Minute?

Learn how to use some of our favorite email features…fast.

Latest Blogs on Email

A Case Study: RunSignup Organization Email and…RunSignup

RunSignup introduced Email for Organizations in 2022 to make it easier for our customers to transition away from expensive email services. Email V2 is built into every race dashboard and all customers can access free email through their event. Email for Organizations…

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Image Gallery for Email V2

We are excited to introduce the first version of Image Gallery for Email V2. The Image Gallery is a powerful way to use, manage, and organize images across all of your races and ticket events. The first place we’ve added Image Gallery…

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Improved Email Template Flow: Save and Rename

We improved the flow for saving and renaming Email Templates. There are two big updates: We will extend this improved flow to the Email Builder next. This will add a new “Save as Draft” option when working on an email through the…

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QR Code Component for Email

We have added a new QR Code component to make it simple to add QR codes to emails. This may have niche uses, as we already include a number of Placeholders such as Registration ID for scanning at bib pickup. But this…

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Social Media Component for Email V2

There is now a social media component that you can add to your emails to promote your Facebook, Instagram, and Twitter/X pages. The social media component is available for one, two, and three column sections. It will only show the icons for…

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Past Volunteer Recipients in Email V2

You can now easily email past volunteers with the addition of the Past Volunteer Recipient list. We have also made an update so that you can email all current volunteers until the race renews, at which time they will become past volunteers…

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RunSignup for Your Whole Organization

Many race organizations aren’t just a single race – they are a nonprofit, a race management company, a timing company, or another event production company. Because of that, you need tools that work across your events, allowing you maximum flexibility and the…

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3 Columns for Email V2

You can now add 3 column sections to your emails. This allows for even more flexible email design and layout options. We continue to add more design options to RunSignup’s free Email Marketing – no coding required!

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Email Save as Draft

One of the most frequent requests we have received from users of our new Email V2 system was to make the saving of a draft email more obvious. We have added that feature now at the bottom of the page after first…

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How to Streamline Packet Pickup

The packet pickup process sets the tone for the entire race experience for participants, volunteers, and staff. Creating a streamlined and hassle-free experience during packet pickup is essential for delivering a positive and memorable event. Below is a summary of the ways race organizers can streamline the process by looking at the basic components of packet pickup, using RunSignup’s technology, and the exploring how different sized events require different approaches.

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Email V2 Header Settings

In addition to custom footer settings, you now have more flexible design options for all email headers. The default header setting displays your logo, event name, Sign Up call to action button, and Donate call to action button (if donations are enabled)….

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Email V2 Footer Settings

There are new settings to customize the Email footer. By default, emails display the event logo and the event name in the footer. There are more flexible options now available. To disable the footer, click the gear in the upper right hand…

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