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Learn From Event Experts

Have a minute? Keep up with new email builder product features and email marketing capabilities to improve your endurance event on RunSignup. Learn from event experts with our ever growing library of event tips and quick chats with fellow race directors.


Transitioning to Email V2

In January 2024, we shutdown email sending from our legacy Email Marketing Platform. You will still have access to free email via Email V2 – an upgraded version of email. Learn how to get more out of Email V2 and make your transition seamless.

How to Build an Email Strategy

Jump to number 2. Additionally, learn about overlooked audiences to send targeted emails too.

Send emails in parallel to registration patterns and learn when to expect low engagement.

Learn how RunSignup’s tools can boost your contacts.

See (and test) your Replacement Tags in action.

Learn how to differentiate your emails from competitors with personal touches.

Automated Emails

Streamline your email strategy and save time with the power of automation.

Edit automated emails to your liking with professional email components.

Only Have a Minute?

Learn how to use some of our favorite email features…fast.


Email FAQ’s

I unsubscribed.. why am I still receiving emails?
How does RunSignup send their emails?
How can I add a PDF to my confirmation email?

Latest Blogs on Email

How Much is Free Email Worth?

This year our customers will send 800 Million Emails. For Free. We have about 30,000 events on our platform, so that translates into over 25,000 emails per event. Those emails are effective – 17% of registrations come from those emails. Our customers…

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RunSignup University Independent Study: Email V2

We recently held our inaugural RunSignup University. The two day event gave attendees an opportunity to deepen their product knowledge and get the most out of RunSignup. Being there in person was certainly the best way to learn the most, but seats…

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Three RunSignup Tools that Save You Money 

When we talk about planning races, we tend to focus mostly on the more logistical aspects. Things like routes, events offered, and promotion tactics. However, one area we don’t tend to touch on as much is budget.  Money is a very important…

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Creating an Email Schedule

Even though it’s been around for decades, email is still one of the most important promotional tools available to races. In fact, in 2023 17% of all registrations for races on RunSignup came directly from RunSignup’s email system. Because we know some…

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More Social Media Icons for Email V2

We’ve added more social media icons that you can include in free emails sent from RunSignup’s Email V2. In addition to Facebook, Instagram, and Twitter/X, you can also include links to Youtube, LinkedIn, and a website. To include some or all of…

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Volunteer Communications Upgraded to Email V2

We have migrated and upgraded Volunteer Communications to Email V2. Event and volunteer coordinators with limited dashboard access can now use Email V2 to send emails to volunteers. Email V2 also introduces new capabilities for Volunteer emails, including the ability to schedule…

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Development Progress in Early 2024

We have all company meetings every 2-3 weeks where different departments share their progress over the past 10-12 weeks. Over the past two weeks we had our Platform team and then our Event Day development teams present, and we thought we would…

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Email V2 Default Deduplication Settings

Email V2 default deduplication settings let you set how marketing and transactional emails deduplicate contacts. By default, deduplication settings are set to Email Only for Marketing Emails and to Email, Name, and Placeholders for Transactional Emails. Overview of Deduplication Settings and Email…

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Scheduled Emails

There is now a tab to view all of your scheduled emails. This makes it easy to check the emails your event or organization is sending, with options to cancel, copy, and view scheduled emails. Scheduled emails include all emails that you…

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