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Learn From Event Experts
Have a minute? Keep up with new email builder product features and email marketing capabilities to improve your endurance event on RunSignup. Learn from event experts with our ever growing library of event tips and quick chats with fellow race directors.
Transitioning to Email V2
In January 2024, we shutdown email sending from our legacy Email Marketing Platform. You will still have access to free email via Email V2 – an upgraded version of email. Learn how to get more out of Email V2 and make your transition seamless.
How to Build an Email Strategy
Jump to number 2. Additionally, learn about overlooked audiences to send targeted emails too.
Send emails in parallel to registration patterns and learn when to expect low engagement.
Learn how RunSignup’s tools can boost your contacts.
Learn how to differentiate your emails from competitors with personal touches.
Automated Emails
Streamline your email strategy and save time with the power of automation.
Edit automated emails to your liking with professional email components.
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Learn how to use some of our favorite email features…fast.
Email FAQ’s
Latest Blogs on Email
What the Data Says About Improving Race Participation
Unless you host something like the New York City Marathon, chances are you want more people at your event. And with race participation numbers getting back to pre COVID levels in 2023, there’s a lot of opportunity to attract new people to…
Read MoreFont Size Options for Email V2
You can now edit font size in Email V2. In addition to headings and paragraph text, you can seamlessly adjust text size in emails. We continue to add more Email V2 features that give you more email design and layout capabilities.
Read MoreLeverage AI To Improve Your Communications
Out of creative juice or just looking to punch up your communications? We’ve done a little AI testing to see how it can help you build copy for your email and websites. What Can AI Do for Your Race? Before you turn…
Read MoreFull Transition to Email V2
We have now fully transitioned all races to RunSignup’s next-generation Email V2. Here are the key things to know: You will see both Email Marketing (Legacy) and Email V2 tabs in your dashboard. We have a lot of resources to learn more…
Read MoreThe Top 5 Takeaways From This Year’s Race Trends Report (2023)
Each year RunSignup puts together an annual Race Trends Report presenting findings from data collected on our platform throughout the year. Since we play host to tens of thousands of events, we’re uniquely positioned to find insights that may elude others. The…
Read MoreDownload Email V2 Unsubscribed Recipients
You can now download Email V2 unsubscribed recipients. This helps customers manage lists across multiple events. To download a list of unsubscribed recipients, navigate to Email V2 >> Reports >> Unsubscribes. At the bottom of the report, there is now an option…
Read MoreRemaining Automated Emails in Legacy Email Marketing
We have already done 3 major migrations to automatically move settings from Legacy Email Marketing to Email V2: Email Capture, Automated Price Increase Emails, and Automated Incomplete Registration Emails. Today and tomorrow, we will be running a migration to disable remaining automated…
Read MoreAutomated Incomplete Registration Email Migration to Email V2
Today we are running a migration to move anyone still using legacy Email Marketing for incomplete registration automated emails to Email V2. We enable the default incomplete registration email template by default. Email V2 retains your scheduled sends. For example, if you…
Read MoreCreate a Newsletter Archive
Newsletters are a great way to disseminate information and engage an audience. It’s a main channel of choice for us to update folks about new feature releases and other things happening at the company. They’re also valuable for things like running clubs…
Read MoreAutomated Price Increase Email Migration to Email V2
Today we are running a migration to move anyone still using legacy Email Marketing for automated price increase emails to Email V2. We enable the default price increase email template by default. Email V2 retains your scheduled sends. For example, if you…
Read MoreSponsor Grid for Email V2
Sponsors are a key part of most races and peer to peer fundraising events. Now you can easily feature them in emails with the Sponsor Grid for Email V2! The new and highly customizable sponsor grid is easy to add to any…
Read MoreEmail Capture Migration to Email V2
Today we are running a migration to move anyone still using Email Capture in Email V1 to Email Capture in V2. We automatically set up your Email Capture settings and configurations in Email V2. One of the benefits of Email Capture in…
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