April 2023 Update: This insurance option is now live! We shut down Allianz insurance sales on Friday March 31 and turned on Teak FanShield (previously known as Protecht RegShield) insurance on Monday, April 3. For any events that had insurance turned on,…
The DONNA Marathon Weekend recently held its 16th race weekend in Jacksonville, Florida with more than 5,000 participant registrations and at least 10,000 supporting spectators. The DONNA Marathon is key event put on by the DONNA Foundation to honor those facing the…
This blog is only applicable to customers who have their payment account to be paid by check. Update 3/15/2023 – We have heard from several customers trying to cash checks that their banks say there will be a delay. For example a…
RunSignup’s RaceDay Real-Time Suite RunSignup’s RaceDay division is exclusively focused on building real-time technology for timers and to improve the race day experience. From registration to photos timers can take advantage of advanced tools that are free or a minimal cost to…
The recorded webinar below offers timers guidance on ways to create an efficient registration experience for their events that can be applied for various date ranges or settings. RunSignup offers setup options specifically designed to create Fast Registrations found on the event’s dashboard. Events can offer a 1-click registration, a special URL provided to select individuals, a streamlined experience for mobile devices and an abbreviated registration for on-site registrations. All of which are designed to encourage registrations and create a positive experience for participants.
2023 was DONNA Marathon’s first year using RunSignup’s registration and we were impressed by how much the event adopted many of the features and technology available not only with RunSignup’s registration, but with our RaceDay tools, fundraising capabilities, and even our Ticket platform. Given their multifaceted approach, we thought other event organizers could benefit from an understanding of how using the various capabilities can come together.
The recorded webinar below provides helpful instructions on using Google Map tools when building course maps in RaceJoy and focuses on setting up accurate milestone locations. It is important mile markers in RaceJoy line up to what participants experience on the ground. This ensures the participant is hearing and seeing a consistent experience as they pass mile marker signage on the course. James Harris covers how to create accurate milestone placements using coordinates and Google Street View tools.
We have added a Miscellaneous Setting to show a message after someone fills out the Contact Us form. We have long had a form that shows automatically on your race website to allow people to contact you: It is easy to fill…
RunSignup has always had an open API that is free to use to integrate RunSignup data with other applications you might need to share data with. We continue to be committed to expanding our API with our product to include both RunSignup and…
The following recorded webinar offers instructions on how to set up automated refunds for various situations. Refunds and percentage discounts are an effective method to encourage higher participation and registrations when using incentive tools like referrals and group pricing.