Guest Post – Using AI for Customer Service of Events

Daniel Beasley shares how his company, Queu.ai, has helped a couple of RunSignup customers automate and improve customer service. Coastal Race Productions uses the Queu.ai Chatbot for Events to answer questions for their races like the Pink Ribbon Run (Give it a…


Real Time Display Boards – Novus Mage

NovusMage System is a company in New Hampshire that is pioneering the use of LED Video panels at events such as road races, bike races, triathlons as well as others. They combine dynamic timing and proximity sensors to create a unique, interactive…


Now Hiring: RunSignup Marketing Associate

RunSignup is seeking a Marketing Associate to join our team.This is a great opportunity for a technology-literate, creative individual passionate about the events industry. There is a strong preference for candidates in the South Jersey/Philadelphia area, but remote candidates may be considered….


Membership Bulk Import

We recently released the ability to bulk import member and membership data into our next generation membership product. Bulk imports allow organizations to easily migrate to the RunSignup Membership product. Making the switch brings benefits like free website and email, as well…


Memberships Q2 Road Map Updates

Things are moving fast with our Membership product! We have over 200 membership organizations already using the new product. You can see some examples here. We want to keep you up to date with the latest product road map so you can…


Development Progress in Early 2024

We have all company meetings every 2-3 weeks where different departments share their progress over the past 10-12 weeks. Over the past two weeks we had our Platform team and then our Event Day development teams present, and we thought we would…


Eventbrite Q1 2024 Review

Wall Street cheered the higher “Take Rate” and Revenue that Eventbrite generated for themselves in their Q1 2024 Report: However, we see some fundamental problems. Starting with the drop of 8% in their tickets sold in Q1 2024 vs. Q1 2023. RunSignup…


Membership Imports – Manual

We have added manual membership imports (bulk spreadsheet CSV import coming in the next couple of weeks). This allows membership organizations to import memberships and members as well as record offline payments. In addition, it records each import and allows for searching…


5 Ways Small Races Can Grow Registration

Smaller races had a big year in 2023. According to our Race Trends Report events with less than 500 participants grew by around 14%, while large events actually declined by 16%. There’s a lot to love about smaller events, but they also…


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