Introducing RunSignup AI

RunSignup is a technology-first company. As such, we’re dedicated to helping our customers harness the power of AI to reduce customer support, enable customizations, and optimize their events. Like AI itself, our roster of AI products will evolve and grow over the coming months!

RunSignup AI
Chabot


The RunSignup AI Chatbot is here! Starting in July, we are rolling out an AI Chatbot for events. Early adopters report a 70% reduction in support with the chatbot. Learn more and get on the waitlist for early access to an AI Chatbot for your race.

RunSignup AI
for Vibe Coding


Our implementation of Open API with OAuth2 makes it easy and secure customers to develop their own dashboards, applications and customer engagement mechanisms using AI tools. This means the capability of building and deploying your own results pages, event lists, fundraising leaderboards, and more.

RunSignup AI
Agent Echo


Race directing is hard, and learning new technology takes time. Meet Agent Echo, our Beta Support Chatbot trained specifically on RunSignup support documentation. Agent Echo can help you find answers and learn the backend of RunSignup faster and more efficiently.

AI for Your Race

RunSignup AI Chatbot

The RunSignup AI Chatbot is rolling out on a limited basis in July, 2025. Expect a wide release for customers in 2026.

  • Free customer service chatbot for all races using RunSignup Websites V2 (with adequate information on their website)
  • Early adopters report a reduction in support emails of at least 70%
  • Integrated with RunSignup results to quickly and easily pull up results details for individual participants
  • More features coming in 2026!

“I’ve been working with RunSignup for nearly a decade, and their tools have always made my job as a race director and timer easier. The addition of the Queu.ai team to RunSignup is a huge step forward in the use of AI for event registration and participant management. I’ve already seen how powerful the AI chatbot can be in saving time and improving participant support. Combining that with RunSignup’s deep understanding of the endurance space and current technology infrastructure is a game-changer, and I’m excited to see how it evolves.”

– Tony Sapp, Negative Split Productions

RunSignup AI for Vibe Coding

RunSignup AI for Vibe Coding enables customers to use the RunSignup platform for custom applications, public-facing pages such as top fundraiser lists, and custom reports within the RunSignup dashboard, using AI tools like v0 and Cursor.

  • Implemented securely via Open API and OAuth2
  • AI & Code Generation Friendly: Tools like v0.dev, Cursor, GitHub Copilot, OpenAI’s GPT models can directly consume the OpenAPI spec. This allows AI-based systems to understand our endpoints, request parameters, and response formats, enabling them to auto-generate code, UI components, and entire workflows with minimal manual coding.
  • Secure Delegated Access: Applications can request granular permissions to access specific parts of a user’s RunSignup data, without requiring users to share account credentials.

RunSignup AI Agent Echo

Want extra help optimizing your race on RunSignup? Agent Echo is our beta Support Chatbot designed to help you get answers, faster.

  • Trained on thousands of curated RunSignup support documents and videos
  • Includes citations to help you follow up directly from the RunSignup support documentation
  • RunSignup human agents are still available to take over when Agent Echo can’t help or you need more detailed assistance!

Coming Soon:
RunSignup AI
MCP to Interact with ChatGPT

“The Model Context Protocol (MCP) is an open standard that enables developers to build secure, two-way connections between their data sources and AI-powered tools. The architecture is straightforward: developers can either expose their data through MCP servers or build AI applications (MCP clients) that connect to these servers.” 

– Anthropic

Find Events MCP:
Educating ChatGPT About Where & When Races Are

RunSignup will have our first MCP over the summer of 2025. We will start with the Find Events MCP so that our customers can get maximum benefit from the emerging AI search. This is implemented via our new OpenAPI and OAuth 2 implementation, making public data generally and easily available.

This means ChatGPT will be able to access our public race information to understand when and where races are happening. With AI quickly emerging as the third marketplace (along with Google & Meta), this ensures that your race will be found when a local runner asks “What races are in Pasadena next weekend?”

Secure MCP:
Querying ChatGPT About Your Race Data

RunSignup will implement secure MCP interfaces to our platform. Private information and functionality done on a Dashboard will require login as it always has. Additionally, private data will not leak into the general LLM.

This means race directors will be able to utilize ChatGPT to query their race information for fast, targeted reports that supplement RunSignup’s built in reporting. For example, a race can get detailed information about demographic changes from one year to the next or evaluate patterns in donations throughout the race cycle.


Short Videos with a BIG AI Impact


All the Latest Blogs on AI

RunSignup AI for Vibe Coding

RunSignup AI provides tools that help events harness the power of AI. RunSignup AI for Vibe Coding enables customers to use the RunSignup platform for custom applications, public-facing pages such as top fundraiser lists, and custom reports within the RunSignup dashboard, using…

Read More

Introducing the RunSignup AI Chatbot

RunSignup is releasing the RunSignup AI Chatbot for our free Website V2  in July, 2025. The RunSignup AI Chatbot is a new free option for Races, Ticket Events, and Membership Organizations using RunSignup’s Websites V2.  The RunSignup AI Chatbot will provide automated…

Read More

RunSignup AI + Zapier AI = Super Flexibility

Customers are discovering the power of RunSignup AI used in combination with Zapier AI. This builds on the solid foundation of the RunSignup API and the integration with Zapier that is used by over 800 races already. RunSignup AI and Zapier AI…

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More RunSignup AI RaceDay Apps – Result Receipts

RunSignup’s RaceDay products offer timers and races a complete set of tools from corral and bib assignments, to scoring, results, notifications, realtime tracking, integrated photos – all for free. RunSignup AI is bringing even more capabilities by giving customers an easy way…

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How ChatGPT Will Interact with RunSignup AI’s MCP

This is a technical blog on how LLM’s like ChatGPT will make use of the RunSignup AI upcoming MCP’s capability. Since MCP is a new concept, there is a little explanation of what MCP is, with details on how RunSignup will implement…

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RunSignup AI

We are excited to announce RunSignup AI, a new way for our customers to interact with and leverage the power of the RunSignup platform. AI is rapidly advancing and changing our world. RunSignup is fully embracing AI to help our event customers…

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Using AI to Bring Back Paper Registration Forms Fast

Ironically, one of the first customers to test a quick application using the v0.dev tool we’ve recommended for our API built a solution that automatically converts a RunSignup registration into a paper form. Our company was founded on the idea that we…

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AI App for Multi-Location Time Syncing for Races

We’ve been talking about using v0.dev to develop and easily deploy AI powered applications. Dave Hunt, one of our support engineers who helps timers (and a timer himself) decided to create an app that allows multiple locations to sync the exact same…

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RunSignup Q1 2025 Update

The Quick Summary: Our employee owned company shares our high level numbers and thoughts on the market and technology advances on a quarterly and yearly basis – 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, and 2024. RunSignup Q1 Numbers It was another solid quarter for our company, with all three…

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