We successfully released our financial update this morning! We are excited to get more client feedback and catch any issues. If you see an issue please email info@runsignup.com or your RunSignup contact with as much detail as you can to help us get it…
Read MoreThe current ratio is a liquidity ratio that measures a company’s ability to pay off its short-term liabilities with its current assets. In simple terms how much money the registration company has in the bank vs. what they owe races. It is…
Read MoreThe ability for participants to store their credit cards was introduced about a month ago. In the first week and a half of December, we are seeing 14.2% of transactions choosing the save their cards. Even more impressively is that 4.9% of transactions are…
Read MoreWe are pleased to announce a new feature on RunSignup. Effective today we will begin allowing participants to store a credit card at the time of registration to be used for future registrations and purchases. Here is how it will work; when…
Read MoreIf you are on Manual Payments, you will see an option on your Financial Summary – Payments page for holding payments. Many small races are on Manual payments and may not want the complexity of getting daily or weekly payments and only…
Read MoreVantiv, our credit card processor for Advanced Payment accounts had delays in their batch processing yesterday that resulted in us being unable to execute funding instructions before 6PM. This will result in a payments that daily payment customers would expect today to…
Read MoreWe are pleased to announce an update to the payment schedule for those races that use our Advanced Payment (Weekly) options that will get more of your race proceeds to you sooner. We are moving the payment date to Tuesday from the…
Read MoreAdvanced Payment (aka Vantiv) accounts with payments made on August 10 (you would see this in the View Payments button on the Financial Summary page) will see a one day delay in the payment receipt into your bank account. Here is the…
Read MoreAdvanced Payment (aka Vantiv) accounts with payments made on August 10 (you would see this in the View Payments button on the Financial Summary page) will see a one day delay in the payment receipt into your bank account. Here is the…
Read MoreVantiv, one of our back end payment processing providers, had issues with their payment processing reports during the week of July 13. This delayed some Advanced Payments by a day. We are working with them to try to make sure this does…
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