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We have added a simple Invoice System to allow race directors to send invoices to sponsors and anyone that needs to pay the race. An email is automatically sent and they can make payment via online payment thru RunSignup or via offline….
Read MoreBy default, we show the SignUp Fee up front if the runner will be paying for it. We think this is a good practice as it let’s runners know the total cost. However, some races do not want to show this until…
Read MoreUPDATE: THE ERROR HAS BEEN CORRECTED. LOOKS LIKE WE IMPACTED REGISTRATION FOR ABOUT 2 HOURS. FULL REPORT LATER. POSTMORTEM: One of our employees was handling a support call when they inadvertently accessed a configuration page on our Administrative pages. They accidentally reset…
Read MoreOver the past two weeks our Payment Gateway provider, Braintree, has had a couple of outages. This impacted some users who were trying to pay. The first outage was on November 6 from 4:45-5:02 PM Eastern time. This outage was caused by…
Read MoreRunSignup was designed to fix some of the things that bugged us as runners when we signed up for races. One of those things was paying a fee for each runner signed up. So we changed things to being a fee on…
Read MoreThis is one of our favorite features and should help the folks who have to reconcile all the financial reports for a race or club. You can download an Excel Spreadsheet of all of your payments nicely summarized. Each payment is on…
Read MoreThis release happened in 2013. The new Financial system we plan on releasing in the next week or two provides Race Directors a whole new level of ease of use and data visibility. The new system will be up on our Test…
Read MoreOver the next several months we are going to be making a number of financial related updates – and we’ve already begun! A couple of weeks ago we lowered our processing fees for larger transactions. As we have pointed out, we make our…
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