Payment Gateway Outages

Over the past two weeks our Payment Gateway provider, Braintree, has had a couple of outages.  This impacted some users who were trying to pay. The first outage was on November 6 from 4:45-5:02 PM Eastern time. This outage was caused by…

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Saving Runners Money

RunSignup was designed to fix some of the things that bugged us as runners when we signed up for races. One of those things was paying a fee for each runner signed up. So we changed things to being a fee on…

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Excel Payment Summary

This is one of our favorite features and should help the folks who have to reconcile all the financial reports for a race or club. You can download an Excel Spreadsheet of all of your payments nicely summarized. Each payment is on…

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New Financial Reports

This release happened in 2013. The new Financial system we plan on releasing in the next week or two provides Race Directors a whole new level of ease of use and data visibility.  The new system will be up on our Test…

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Financial Updates

Over the next several months we are going to be making a number of financial related updates – and we’ve already begun! A couple of weeks ago we lowered our processing fees for larger transactions. As we have pointed out, we make our…

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