Successful race promotion goes beyond the obvious social media, race flyer, email marketing model and looks at ways to get participants more involved as de-facto ambassadors for the event. One simple option: Groups & Teams. Teams (or groups) can have a broad…
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We have released a new participant management feature that will allow participants to receive a refund when someone else takes their place. This is particularly useful for sell out races with a waitlist. A good example is a race may be sold…
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One of the great features of RunSignUp is the ability to let participants make their own changes. However, some races want to prevent editing of certain fields – in particular people changing their names to do improper bib transfers. We now have…
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For partners who have multiple races, we have a nice new report that shows the amount per race per month. This report is a button on your Payment Account page:
Read MoreAs a Payment Facilitator, we have a responsibility to the banking industry and the credit card networks to do background checks on any race who is processing money thru our site. This is to try to prevent things like money laundering, or…
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RaceInsights now allows you to see specifically the amount of money coming from Registrations and Donations. Here is an example. Note how the table at the bottom shows the amount of each coming from website referrals and from email (you can drill…
Read MoreBayshore Marathon opened this morning. This is a very popular Marathon, Half Marathon and 10K in Traverse City, MI. The Half Marathon is already sold out, and when they opened at 9:00 this morning there were a crush of people waiting to register….
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In case you don’t remember, this is what a profile page used to look like: and here is what it looks like today! What did we change? What new features are we adding next? We hope you are enjoying the latest enhancements to…
Read MoreWith the recent release of RaceInsights, we are giving customers in depth insight into how your marketing efforts are being received. But how is your race doing compared with others? What can you learn from others? In February, we will be releasing the…
Read MoreWe introduced the basics of RaceInsights in this blog; now, we’ll delve deeper into the technology and how you can use it. The basic theory behind RaceInsights is that race directors (you) need access to the actions behind your race registrations to make…
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