We recently were approved by the telecom carriers to have our own Short Code to support results notifications and emergency txt services for races. We have been using a shared short code service provider. Having our own short code assures us of having the…
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We have added several new features for Groups or Teams. Event Soft Caps The first one is “Soft Caps”. This is very useful for wave races, for example, obstacle course races. The basic idea is that you may have a cap of…
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We have added a powerful new capability to custom questions – having a unique answer. This is very useful for races who want to specify which participant is doing each leg – for example Bob is doing leg 1, Jeff is doing…
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In an ongoing effort to help race directors optimize their relationships with participants, we are adding Notes to the RunSignup CRM. This is very useful to mark notes of why you might have given a refund to a person, or that a…
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As we wrote about last month we have seen more races cancelled in the past year by operators who have had financial difficulties or just decided it was easier to walk away from the responsibility of the race. We also continue to guard against…
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One of the first questions a race director must answer before they can collect registrations is How much does this race cost? The factors that determine a “reasonable” price are wide-ranging; race directors must consider: Additionally, there can be regional differences in the price…
Read MoreSuccessful race promotion goes beyond the obvious social media, race flyer, email marketing model and looks at ways to get participants more involved as de-facto ambassadors for the event. One simple option: Groups & Teams. Teams (or groups) can have a broad…
Read MoreWe have released a new participant management feature that will allow participants to receive a refund when someone else takes their place. This is particularly useful for sell out races with a waitlist. A good example is a race may be sold…
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One of the great features of RunSignUp is the ability to let participants make their own changes. However, some races want to prevent editing of certain fields – in particular people changing their names to do improper bib transfers. We now have…
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For partners who have multiple races, we have a nice new report that shows the amount per race per month. This report is a button on your Payment Account page:
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