Reaching New Runners Through Referral Rewards

Referral rewards have been a favorite marketing tool for RunSignup customers since their introduction in 2016. Referrals work like this: How Well do Referral Rewards Work? We know referral rewards work: we’ve seen individual races get as much as 20% of their…

Read More

Creating an Email Schedule

Even though it’s been around for decades, email is still one of the most important promotional tools available to races. In fact, in 2023 17% of all registrations for races on RunSignup came directly from RunSignup’s email system. Because we know some…

Read More

Apple Wallet for Membership and More

We continue to make continuous improvements on our Membership product. The highlight is the Apple Wallet integration: The Apple Wallet got released yesterday. We now have a standard format for this Apple Wallet code for Memberships that we will be propagating across…

Read More

Image, Text, Button Layout for Website V2 (Beta)

There is a new component for Website V2 (Beta) that makes it easy to add an image, text, and button together. Available for both one and two column sections, this layout component helps to fast track your Website V2 design. To add…

Read More

More Social Media Icons for Email V2

We’ve added more social media icons that you can include in free emails sent from RunSignup’s Email V2. In addition to Facebook, Instagram, and Twitter/X, you can also include links to Youtube, LinkedIn, and a website. To include some or all of…

Read More

Engaging Younger Runners

Making inroads with younger generations – like Gen Zers – is becoming increasingly important. As previous generations age out, they’re becoming a larger part of the potential pool of participants for endurance events. Currently runners 18-29 make up just under 16% of…

Read More

RaceDay CheckIn User Experience Updates

In response to user feedback, we have enhanced the CheckIn Confirmation View in the latest version of RaceDay CheckIn to improve user clarity and streamline the check-in process. Updated CheckIn Review We identified that some users misunderstood the status of their CheckIn…

Read More

Goal and Amount Raised in Fundraising Team Captain Roster

Fundraising team captains can now view their team members’ fundraising goals and amount raised from the fundraising team roster report. To display goals and total amount raised for fundraising team captain rosters, navigate to Fundraising >> Team Fundraisers >> Team Fundraiser Captain…

Read More

Names, But No DOB or Gender – What Can a Timer Do?

Timers encounter all sorts of issues that come from all angles – whether it be user error, technology not working correctly, or inclement weather. Hang around some timers, and you will be sure to hear some interesting stories of how they got themselves out of a jam.

One such story comes from Jason Chance, owner of TCR Event Management/Revolution3. Jason recently shared his personal experience dealing with a race registration scenario where essential details were missing; the participants’ dates of birth (DOB) and gender. These details are required to provide official scored results, particularly for age-group and gender-specific awards.

Read More