We had a bug impacting emails sent today between roughly 9:55am-10:35am ET, causing emails to be sent with recipients listed in the “To” field instead of being BCC’d. The bug initiated during a migration to the new version of SendGrid’s API; we…
Read More
We captured some of our favorite presentations from the RunSignup Symposium on video and will be gradually sharing them with all our customers and friends. We posted about RaceDay Scoring earlier today, but up first in our set of sessions led by…
Read More
Many races have multiple charity partners and complex fundraising set ups. RunSignup’s integrated fundraising and donations solution is now even more flexible with the ability to enable fundraising, donations, and charities on a per event basis. In this use case, the race…
Read More
RaceJoy has released a new version that introduces its latest innovation for tracking relay teams at running and cycling events. Key improvements include the ability for manual check-ins, new login screens, team performance monitoring, and more fine tune controls for the user….
Read MoreThis morning we released part 5 in our Donation & Fundraising redesign. The release focuses on usability updates to the fundraiser/charity pages and pop-up windows. Highlights include: Old Fundraiser page New Fundraiser page Old Fundraiser Pop-up New Fundraiser Pop-up Updated Team Members section In…
Read MoreRaceJoy is no longer able to support participants posting progress updates on their Facebook walls due to changes in Facebook’s policies. Previously, participants could choose to have their progress updates posted real-time on their Facebook wall as they crossed milestones along the…
Read More
We are happy to introduce the next key area of our work on CRM – Promotions. While the CRM Participant Hub, Notes and Search are very useful, the real key to a great CRM is being able to DO something. We call these Promotions. Eventually you will…
Read More
RunSignup’s Multi-Race Bundle solution lets you offer participants specially priced bundles of races that are featured across your race websites and easily managed from your Race Dashboard. One of the most effective ways to use Multi-Race Bundles to optimize registrations and transactions…
Read More
Race Directors have a powerful new way to drive registrations on RunSignup. You can now offer participants specially priced bundles of races that are featured across your race websites and easily managed from your Race Dashboard with Multi-Race Bundles. This solution lets…
Read MoreWe released a new Swag Rewards capability, allowing race directors to give participants swag for reaching specific milestones. In V 1.0, race directors can choose to issue swag to participants once they refer a specified number of participants to register for their…
Read More