Philly 10K Registration: Easy peasy lemon squeasy

Yesterday morning, when the Philly 10K – a local race on it’s way to a second straight sellout in their second year – ran into some trouble with a huge registration demand, we were excited to be able to jump in at the last minute…

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Amazon and RunSignup

If you are not familiar with Amazon’s Annual Letter from Jeff Bezos, it is worth reading (annually of course). I’ve been a big fan for years, and enjoyed reading this year’s annual letter, which also always includes a copy of his first annual letter…

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CASA Superhero Run Richmond Case Study

We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignup users.  This CASA Superhero Run Case Study focuses on creating a family-friendly event, cultivating fundraisers, and creating a positive volunteer experience….

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Welcome Matt Avery!

We are really happy to welcome Matt Avery as our latest addition to the RunSignup Team! Matt will be helping customers use RunSignup, The Race Director and RaceJoy better by helping answer support questions, producing How To and training material and helping…

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RaceJoy Bug on Apple

UPDATE: This one was a little tough, but we were able to re-create the precise use case that caused RaceJoy to terminate at MILE-1 for Version 3.0.7.  The conditions required were: 1.       Apple iOS 8.1 or Higher 2.       Phone had to be in Locked Mode…

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WSJ Article on Bib Exchange

The Wall Street Journal recently published an article Marathons, Triathlons Allow Runners to Resell or Transfer Entry Bibs. Bob Bickel, founder of RunSignup.com, says some 10% of events on the site scheduled for the next 12 months permit a runner to transfer a…

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Tomoka Marathon Case Study

We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignup users.  This Tomoka Marathon Case Study focuses on using RunSignup as a central data point for everything from registration to race…

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USAT Outage – April 28

We received the following notification from USA Triathlon. This will obviously cause some issues and we are considering our options for during the outage and also trying to understand the implications for triathletes and race directors after the new membership system is…

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Investing in Innovation

As a RunSignUp customer, you are investing in innovation. If you have followed this blog for any amount of time, you will see how we keep creating stuff at a rapid pace. This is one of the key ways (along with customer…

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