In 2014 we had outages totaling 16-21 minutes (depending on how you count an outage) for an availability of 99.996%. This is down from 99.998% in 2013. As usual, we do a year end (well, almost – there are still 7 days…
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We have a series of Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignup users. This Healthy Kids Running Series Case Study focuses on setting up a Running Series within RunSignup, and…
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We are expanding the Custom Results API to include a mechanism for providing notifications. The concept is that a list of participants can be uploaded to RunSignup a week or two before a race and participants and their friends and families can…
Read MoreWe have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignup users. This Playmakers Case Study focuses on Running Store Race Calendars, registration for Races & Training Teams, and advising local…
Read MoreWe have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users. This Great Pumpkin Run Case Study explores the challenges of a Multi-City Race Series, Team Promoting a Race through…
Read MoreWe have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users. This Kaiser Permanente Corporate Run/Walk Case Study focuses on the recruitment and self-service management of Corporate Teams An Introduction to…
Read MoreWe have been doing extensive additions to our Results Posting API in advance of some partners who will be private labeling our results platform. This is especially useful for timers or software developers who are creating their own scoring or timing software. By reusing…
Read MoreIt looks like some transactions this afternoon about 4:19 PM Eastern were having trouble being processed by First Data. These are fixed as of 5:12 PM Eastern. Registrants would have seen an error message stating that the Payment Processor Network is Unavailable…
Read MoreOur cloud provider, Amazon AWS, provided an automated update to our MySQL database service last night. This was to provide a fix to the security report issued by Oracle on Oct. 16. We are happy to report that our highly available configuration allowed our failover…
Read MoreWe are somewhat hesitant to talk about security since we do not want to invite unwanted attention. However, with regular reports of security issues popping up (for example here and here), and now the report of the JP Morgan Chase race security breach, we figured it…
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