Category: Use Cases

June 25, 2024

Names, But No DOB or Gender – What Can a Timer Do?

Timers encounter all sorts of issues that come from all angles – whether it be user error, technology not working correctly, or inclement weather. Hang around some timers, and you will be sure to hear some interesting stories of how they got themselves out of a jam.

One such story comes from Jason Chance, owner of TCR Event Management/Revolution3. Jason recently shared his personal experience dealing with a race registration scenario where essential details were missing; the participants’ dates of birth (DOB) and gender. These details are required to provide official scored results, particularly for age-group and gender-specific awards.

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June 18, 2024

Highlighting Award Winners

We’re happy to roll out an enhancement to our individual result views that put your athletes’ achievements front and center. Now, when viewing the individual race result page, you’ll notice a brand-new section highlighting which Division you were a top finisher in,…

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June 14, 2024

Add a Donation at Checkout

It’s now even easier to ask non-donors if they would like to add a donation at checkout. This helps nonprofits raise more money when people sign up for their events. To enable the quick checkout donation, navigation to Donations >> Settings >>…

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June 10, 2024

Four Common Mistakes Small Races Make

Over the years we’ve had a lot of small races on our platform. We’ve seen them succeed. We’ve seen them struggle. And though there’s no single answer to what makes the difference, we have noticed some trends on what separates the successes…

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June 5, 2024

When Should Races Close Registration?

There’s a lot to do on the days leading up to a race. There’s packet pickups. Making sure routes are set and safe. Doing final checks with municipalities to dot the i’s and cross the t’s. With all that going on, it…

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May 31, 2024

RunSignup Introduces Real-Time Strategy for Race Day

RunSignup, the leading registration and technology provider for endurance events in the United States, announces the launch of its next-generation race day technology, featuring real-time data integration for endurance events. RunSignup continues to discover and expand functionality across its RaceDay products and with third party technology partners. The company is unveiling several new race day technology advancements at RunSignup University on June 11 that include real-time chip timing alerts now in RaceJoy, a revamped Mobile Timing App, and expanded integration with third party technology partners.

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May 28, 2024

2024 Customer Feedback Survey

For our upcoming RunSignup University, we are requiring students to fill out a survey sharing their experiences (positive and negative) with both RunSignup and the current running industry. While you may not be joining us in person, we still want to hear…

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