Processing Fee Price Elasticity

There is a wide variance in processing fees consumers are willing to pay for different events – from low RunSignup-like fees to high Ticketmaster type fees. And yet consumers are willing to still sign up for the race or buy the tickets….

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Continuous Learning

One of the Guiding Principles of RunSignup is Learning. We are at RunningUSA down in Puerto Rico for the next couple of days and have already had a bunch of wonderful opportunities to learn from others. We figured it was also a…

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Private Event Registration Option

You can now set up private events that do not display on your race page or event selection page. This is a nice option for races that want to offer private registration to a certain group of people and do not want…

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Custom Columns for Participant Report

We have added a way to easily customize Column Names/Headings as well as order on the Participant Report. For example, change this default view: to this: This first step in creating a custom report view is to Save the Report after you…

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Repeat Participant Data in Participant Reports

We have added a way to view the repeat participant counts in your participant reports. To view this information, you must first unhide the fields in the report options. You can do this by going to Participants>>View Participants. Select the Report Options…

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Multi-Factor Authentication

We have released the capability to do Multi-Factor Authentication (MFA, or sometimes called 2-Step Verification) on RunSignup. This is optional for all users (required for RunSignUp employees). MFA is currently gaining popularity as an additional layer of security. The basic idea is…

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Searching for Races

We know that an increasing number of participants come to RunSignup to find a race, RaceInsights data shows about 2.1% of all registrations in the past month come from the RunSignup.com/Races page. To help this grow, we have added new ways to find races,…

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Test Notification Emails

We have added the ability to send a test Notification Email. When you click on each Notification email, at the bottom of the edit page you will see this (if at least one recipient is enabled):

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RaceTrends: When Should I Close Registration?

Answer: You should never close registration. Registration Timeline by Race Distance Our 2017 look at when runners register showed a familiar curve to that of 2016: an early spike leading to a drop and a plateau, followed by another sharp climb. There is some…

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