Questions from Participants

We offer a form on your race website to submit questions (rather than expose your email address publicly): We have just updated the email sent to you based on this so it includes the race name. That is important for directors who…

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Does Your Race Need a Native App?

We made a decision almost 2 years ago that we would not have a stand alone app for registration that consumers would use, and that RaceJoy would be a single app, and we would not create an app for each race. There…

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Race Director & Timer Symposium Videos

We “Live Streamed” our Symposium last week. It was our first attempt at this, so we had some technical glitches and some content that could be better and some content that is not there. On the other hand, we captured a lot…

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Private Races now hidden on Google Search

We have now hidden races marked as “Private” from being searchable on Google and other search engines. They had previously only been hidden on on the RunSignUp search as well as from calendar widgets and affiliates.

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Symposium Keynote: Jim Marino

We’re excited about all the Race Directors and Timers heading into Philadelphia soon for our 3rd Annual Race Director/Timer Symposium…but we might be the most excited to hear from someone who is already here. Meet Jim Marino, Philadelphian. Jim first became involved with the…

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RunningUSA Conference Marketing Lessons

We were out in Denver this week for the RunningUSA Next Evolution Conference – focused on alternative races like color runs and obstacles races. There were a number of traditional races there like Pittsburgh Marathon, Colfax Marathon, Big Sur Marathon, etc. The…

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DOB Change Report

Since users can change their Date of Birth in their profiles, Race Directors can now generate a report showing all changes. There are two reasons why someone may do this: You can access the report under Reports > Participants > Summary:

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Registration and Your Runners

Working for a registration company is an interesting business: most of the time, runners only know we exist when something goes wrong. In general, when I’m asked to explain RunSignUp, the response I get is “there’s a whole company for that?“ Yes….

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