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Working for a registration company is an interesting business: most of the time, runners only know we exist when something goes wrong. In general, when I’m asked to explain RunSignUp, the response I get is “there’s a whole company for that?“ Yes….
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The current ratio is a liquidity ratio that measures a company’s ability to pay off its short-term liabilities with its current assets. In simple terms how much money the registration company has in the bank vs. what they owe races. It is…
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Following up on our earlier post about licensing music for events, a number of timers and race directors use our Video Results. When they upload their video to YouTube, there is a chance that there is music in the background. In the past YouTube…
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According to the soon to be released Running USA’s 2016 National Runner Survey, the answer is YES! This year’s study reports that 60% of runners carry their phones while running. This number continues to rise each year and shows the growing influence that technology…
Read MoreWe have automatically added a new Menu item and page to race websites that make clear the refund policy for each race. this helps reduce confusion over refund policies. We do this based on the settings you have for refunds. For example,…
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We’ve just had our first ping from a large race who got a notice from BMI saying there was a need to have a license for playing music at their event. Some DJ’s or bands may handle this licensing directly, but we…
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One of the biggest concerns of a fast-selling or sellout race is making the user experience fair and seamless. We gathered a few Best Practices geared towards those events. The first thing your race needs to do is decide your overall structure. A…
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We have added an option to make questions “internal” only. This means that participants never see the question. This is useful for three use cases: This is setup in each custom question:
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RunSignup now offers the fastest registration options for races with a collection of services that speed registration: These all add up to ease the registration process for your participants. This means fewer incomplete registration, increased customer satisfaction and lower customer support.
Read MoreWe have an advanced security access capability that allows race directors to share access to different capabilities in RunSignup. We are now adding the ability to share select participant data with others in a secure manner. For example, this is useful for Race Directors who…
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