Core Benefits of Memberships
Say goodbye to spreadsheets and usher in the era of cross promotion and automation with RunSignup’s Membership Platform.
Membership Management
Keep all your member and membership information in one easy-to-access place. Our system also lets you automate things like welcome emails and renewal reminders for.
Outstanding Websites
Our intuitive website builder lets you create an on-brand, professional looking, website in no time. A polished site instills confidence in potential members and makes signing up simple.
Automatic Renewals
Remove a step for longstanding members and avoid accidental membership lapses with automated renewals.
Key Features of the RunSignup Memberships Platform
Flexible Membership Options
Our memberships feature makes it easy for you to manage your running club members, prompt renewals, and collect payments. Flexible membership options include:
- Customizable membership length (annual, quarterly, monthly, weekly, etc.)
- Prorated membership cost based on when someone signed up (optional)
- Dynamic membership start dates
- Individual and group memberships
Membership Analytics
Track your members and finances with built-in reporting, including:
- Searchable lists of members and memberships at the click of a button
- Exportable reports of non-renewed memberships that are expiring or expired in a given month
- Full financial reporting including downloadable list of transactions and payments
Cross-Promote Races and Clubs
Leverage cross-promotion for your club and your races (or partner races). Cross-promotion functionality includes:
- Offer race discounts to your members, and membership discounts to the runners who register for your races
- Let runners sign up for your club and a race in one transaction to encourage new members
- Automatically recognize (and discount) club members registering for your race based on Member Level, and prompt those who aren’t members to register
Sell Member Merchandise
Set up an online store for members to purchase club gear and accessories.
- Easy setup with custom description and image
- Ability to offer options such as size or color
- Inventory tracking based on number of items available
- Sell merchandise anytime on your website, or offer it only during membership purchase
Donations
Bring in additional revenue for your club, as well as raise money for any associated non-profit organizations with our donations feature:
- Customizable pages and settings
- Add preset donation amounts to make things easier for potential donors
- Create donation levels to further incentivize donations
Member Self Serve Portal
Membership organizations can allow their members to manage their own memberships – and decide what they want to allow to manage.
- See Membership information
- Get Membership card
- Get Apple Wallet Membership card
- Edit, add, or change members
- Edit questions
- View and add store items
Membership Resources
More of a “show me” type than a “tell me” type? Check out all the latest videos on your free email platform, from 30-second updates to full platform demos.
Additional Features for Memberships …
Waivers & Refund Policy
Create custom waivers – and refund policies – for joining members to ensure everyone is properly protected.
Email V2 Access
With memberships you get access to our email V2 system and can create dynamic content like newsletters to keep members engaged and informed.
Custom Questions
Add Custom Questions to get more detailed information about members to help create an even better experience.
Create Your Membership Organization for Free
Twin City Track Club
The Twin City Track Club (TCTC) has a long history, having been founded in 1977 to promote running and ensure there were local races in their hometown of Winston Salem, NC. Today, it’s a multi-faceted non-profit club and a member of the Road Runners Club of America and United States Track and Field. From providing social and running opportunities to local runners and walkers to offering low-cost timing and advisory services to community events, the club focuses on ways to improve the world around them.
700+ Current Members
48 Years Running
7 Club-Hosted Races
New Orleans Track Club
Prior to the release of the upgraded Membership Product, the NOTC registered cub members via RunSignup’s legacy Clubs. They migrated to the new platform in April 2024, gaining access to a suite of new tools while maintaining all current memberships, historical reporting, and access to legacy content. See how they built a robust website, integrated merchandise sales, provided members-only perks, and cross-promoted their club and races.
Annual Members: 1,800+
Grand Prix Events: 7
Membership Levels: 7
All the Latest Blogs on Memberships
Catching Up With Memberships Customers at RRCA
This weekend, the RunSignup team headed to Arlington for the Road Runners Club of America Convention. RRCA was one of the first conferences we started attending (back in the early 2010’s!), and it’s always one of our favorite events to catch up…
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Refunds for Membership Organizations
Processing refunds doesn’t have to be complicated. Whether you need to refund a membership, a donation, or a store purchase, your Membership Organization dashboard gives you the tools to handle it all — quickly and with full visibility. Before you can issue…
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Membership Race Discount Report
Membership organizations can now view member discounts across all races with the new Membership Race Discount Report. The report shows each race that offers member discounts to your organization with the total number of unique members who have registered, total member registrations…
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Membership Heatmap Added
We have brought our popular Heatmap to our Membership product. This allows for quick visualization of where your members are located. You can also pull down report details by zipcode that can help for organizations who might want to do target marketing,…
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Turn Event Registrations Into Growth With New Membership Display Options
RunSignup’s new Membership Display Options make it easier than ever to upsell club memberships during registration while delivering a better experience for existing members. With enhanced membership display options, events can now present compelling join prompts to non-members and showcase exclusive discounts…
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Membership Organization Summary Reports
Membership Organizations now have a Summary Reports tab to easily view and export your membership organization data. To view the Membership Organization Summary Reports, navigate to Reports >> Summary Reports in your dashboard. On the Summary Reports page, you can view a…
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Membership Features Series Part 5: Membership Saved Reports
This is part of our ongoing Membership Features Series, highlighting tools and best practices for membership organizations using RunSignup. Part 1: Dashboard Reports, Part 2: Recommended Website Features, Part 3: People vs Organization Membership Levels, and Part 4: Auto-Renewals. As our Membership Organization product continues…
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Membership Features Series Part 4: Auto-Renewals
This is part of our ongoing Membership Features Series, highlighting tools and best practices for membership organizations using RunSignup. Part 1: Dashboard Reports, Part 2: Recommended Website Features, Part 3: People vs Organization Membership Levels, and Part 5: Saved Reports. As our Membership Organization product…
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Membership Features Series Part 3: People vs Organization Membership Levels
This is part of our ongoing Membership Features Series, highlighting tools and best practices for membership organizations using RunSignup. Part 1: Dashboard Reports, Part 2: Recommended Website Features, Part 4: Auto-Renewals, and Part 5: Saved Reports. As our Membership Organization product continues to grow and…
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Membership Features Series Part 2: Recommended Website Features
This is part of our ongoing Membership Features Series, highlighting tools and best practices for membership organizations using RunSignup. Part 1: Dashboard Reports, Part 3: People vs Organization Membership Levels, Part 4: Auto-Renewals, and Part 5: Saved Reports. As our Membership Organization product continues to…
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Membership Features Series Part 1: Dashboard Reports
This is part of our ongoing Membership Features Series, highlighting tools and best practices for membership organizations using RunSignup. This is part 1 in the series. Here’s Part 2: Recommended Website Features, Part 3: People vs Organization Membership Levels, Part 4: Auto-Renewals,…
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Get Your Club (Membership Organization) Set Up with Auto-Renewal Before the New Year
As we approach the end of the year, we will see more and more users renewing their memberships for 2026 on RunSignup. Our Membership Organization product has auto-renewal settings which allow your members to enable this feature when they purchase a new…
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