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We are pleased to announce a new feature on RunSignup. Effective today we will begin allowing participants to store a credit card at the time of registration to be used for future registrations and purchases. Here is how it will work; when…
Read MoreIf you are on Manual Payments, you will see an option on your Financial Summary – Payments page for holding payments. Many small races are on Manual payments and may not want the complexity of getting daily or weekly payments and only…
Read MoreVantiv, our credit card processor for Advanced Payment accounts had delays in their batch processing yesterday that resulted in us being unable to execute funding instructions before 6PM. This will result in a payments that daily payment customers would expect today to…
Read MoreWe are pleased to announce an update to the payment schedule for those races that use our Advanced Payment (Weekly) options that will get more of your race proceeds to you sooner. We are moving the payment date to Tuesday from the…
Read MoreAdvanced Payment (aka Vantiv) accounts with payments made on August 10 (you would see this in the View Payments button on the Financial Summary page) will see a one day delay in the payment receipt into your bank account. Here is the…
Read MoreAdvanced Payment (aka Vantiv) accounts with payments made on August 10 (you would see this in the View Payments button on the Financial Summary page) will see a one day delay in the payment receipt into your bank account. Here is the…
Read MoreVantiv, one of our back end payment processing providers, had issues with their payment processing reports during the week of July 13. This delayed some Advanced Payments by a day. We are working with them to try to make sure this does…
Read MoreWe are pleased to announce that as a result of our work on the new Payment Processing techniques as well as the support of our partners, we are dropping the processing fee rate on donations. The rate is dependent on the payment processing mechanism…
Read MoreThis was a major upgrade and we had to do a major database upgrade which caused our system to be unavailable for less than 5 minutes this morning. There was a gap of about 6 minutes between the last registration before the…
Read MoreNOTE: We are now a Payment Facilitator. Over the next month, we will be moving to the next level of sophistication in our credit card processing and become an official Payment Facilitator (sometimes called a Payment Service Provider). This will ensure we are meeting banking and…
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