We’ve introduced new product improvements RaceJoy Certified Timers will find valuable – from map building backend setup advancements to improving the participant experience with registration integration for virtual events. Bib Integration for Virtual Events Participants no longer need to know their bib…
Read MoreAs hybrid experiences continue across the country, timers are helping events offer RaceJoy’s race day experience for both onsite and virtual course options for all types of events – relays, ultras, triathlons, duathlons, and so on. Below are advanced training sessions designed…
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With the coming of May, we are now required to verify bank account information. This is part of updates to the Financial Crimes Enforcement Network (Fincen) rules that banks and credit card processors belong to and are required to comply with. This also coincides…
Read MoreAs announced several weeks ago, we are now in the middle of the payment account transition to a new payment processor. We transitioned about 600 accounts last week, and all new accounts that are created are on the new platform. Most other acocunts…
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Efficient Race Day Processing of Participants We are very excited to launch our new and improved RaceDay Check-In mobile application! Available for Android and iOS devices, the new release of the free RaceDay Check-In app offers core functionality improvements, simplified user experience,…
Read MoreOver the next couple of weeks we will be rolling out new payment processing. We have done a major refresh of the code and moving to new payment processors, Adyen and Payroc. The purpose of this is to prepare properly for our…
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New Registration & Marketing Timer Certification We are super excited to launch the new RunSignup Timer Certification program! This certification program is designed to provide timers with the ability to offer their events new and expanded registration and marketing related services that…
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Why Renew? If you made a number of edits to your (cancelled) 2020 race, it may be tempting to just start over. Don’t! Going through the steps to correctly renew your race has a number of benefits, including: Complications of 2021 Renewals Renewing is…
Read MoreMany years ago, we introduced the Signup App for iPhone and Android. We retired the Signup app in November. However, the web version of that app was still available – https://signupapp.runsignup.com/. We will be taking that offline as well next week. As stated in…
Read MoreYou can now add custom Account Codes for each entity (run/walk/ride, donation website, ticket event, membership, etc.) to your payment account reports. These fields will show as new columns in the transactions download per funds transfer so that your internal code is…
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