We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users. This Ventura Marathon Case Study focuses on Self-Service Participant Management, Sponsors, and Club Discounts & Cross Promotion. Overview: The Ventura…
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Many running clubs also put on their own races. They often give discounts to members to encourage participation. Runners who are not current members of the club are now able to sign up for the club and join the race (and get…
Read MoreWe are starting a new series of Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users. At the RRCA Convention, we found our first willing case study, the…
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As we continue to get large clubs importing existing memberships into RunSignup, we learn more and develop a few tools. One of the powerful things RunSignup offers is the idea of a single Membership covering multiple people. Very useful for Mom to…
Read MoreThis is one of our favorite features and should help the folks who have to reconcile all the financial reports for a race or club. You can download an Excel Spreadsheet of all of your payments nicely summarized. Each payment is on…
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We have added the capability for a club member to manage their membership better. Now you can: This is all done from the Club Member’s own profile – improving the self serve capability so Club Directors are not stuck with all of…
Read MoreAs a follow on to the post on Importing Club Members, we wanted to give some tips and tricks we have learned as more and more clubs are moving to RunSignup. Small Chunks – Import small chunks – maybe 100 at a time. There…
Read MoreWe provide several ways to help Running Clubs get renewals. 1. Automated Email Notifications. You can set up to 5 emails to be sent to each individual that has an expiring membership. You can modify the email that is sent out to have…
Read MoreWe’ve added a nice feature to make it super-easy for Club Directors to send Claim information to club members they have imported. This is important since it let’s a club member manage their own membership and renew it – thus reducing duplicate…
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