How long before a race do people register?

We just ran a report for the races that use RunSignup over the past two years. Here are the results: 26.9 % 1 week in advance16.1 % 2 weeks in advance20.7 % 1 month in advance35.3 % 6 months in advance0.9 %…

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Testimonial

Melinda Tate, the race director for The Middle Half left this comment on our blog: “We are THRILLED with RunSignup! I was a little nervous switching to a new registration service, but now I am spreading the word to all of my race director friends…

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Race or Runner payment for Processing Fees

We just did a count on the breakdown of race-paid or runner-paid processing fees. Clubs are a little more prone to pay the processing fee: We will do another post in 6 months on this topic and see what trends occur.

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Setting Up Sell-Out Races

We had a couple of races open up this past Saturday that sold out quickly.  These are established races who have sold out in the past and they both did some interesting things that others can learn from. Murfreesboro Half Marathon in Tennessee…

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Availability Update – May 2013

Knock on wood.  Our availability improvements in 2012 have proven to keep us on track. Even with a massive upgrade with Clubs earlier this week we have zero downtime in 2013.  I hope we didn’t just jinx ourselves!

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Availability During Updates and Upgrades

Today we made a nice update to our Discount/Membership capabilities to better support Triathlons by giving Race Directors and Triathletes a very simple way to add USAT Insurance.  To accomplish this, we needed to update some pages for race directors as well as…

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Growing RunSignup

It’s no secret that RunSignup is growing very, very fast.  Which is great, unless you run into the problem in the graphic on the right. I’m pretty lucky to have been thru a number of fast growth companies.  Mostly successful, but also…

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Race Day Registration Trial

We had a very successful race day registration at the Princeton 5K today.  Many thanks to Bill Boyajian of Best Racing and Donna Dourney, race director extraordinaire for giving us this opportunity!  There were 49 race day entries and we gave them the choice…

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Continuous Delivery of New Code

As anyone who uses RunSignUp knows, we  are rapidly innovating – just take a look at this blog.  There are several secrets to our fast cycle time – great developers, limited scope and focus just on the running market, wonderful customers who…

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Fault Tolerance

We had a problem with one of our load balancers in the middle of the night from a bit after midnight until about 1AM.  Two cool things: 1. No users noticed it since there are at least two in service at any…

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