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You can now set up private events that do not display on your race page or event selection page. This is a nice option for races that want to offer private registration to a certain group of people and do not want…
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We have added a way to easily customize Column Names/Headings as well as order on the Participant Report. For example, change this default view: to this: This first step in creating a custom report view is to Save the Report after you…
Read MoreWe have added a way to view the repeat participant counts in your participant reports. To view this information, you must first unhide the fields in the report options. You can do this by going to Participants>>View Participants. Select the Report Options…
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We have released the capability to do Multi-Factor Authentication (MFA, or sometimes called 2-Step Verification) on RunSignup. This is optional for all users (required for RunSignUp employees). MFA is currently gaining popularity as an additional layer of security. The basic idea is…
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We know that an increasing number of participants come to RunSignup to find a race, RaceInsights data shows about 2.1% of all registrations in the past month come from the RunSignup.com/Races page. To help this grow, we have added new ways to find races,…
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We have added the ability to send a test Notification Email. When you click on each Notification email, at the bottom of the edit page you will see this (if at least one recipient is enabled):
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Answer: You should never close registration. Registration Timeline by Race Distance Our 2017 look at when runners register showed a familiar curve to that of 2016: an early spike leading to a drop and a plateau, followed by another sharp climb. There is some…
Read MoreIn an ongoing effort to help race directors optimize their relationships with participants, we are adding Notes to the RunSignup CRM. This is very useful to mark notes of why you might have given a refund to a person, or that a…
Read MoreOne of the first questions a race director must answer before they can collect registrations is How much does this race cost? The factors that determine a “reasonable” price are wide-ranging; race directors must consider: Additionally, there can be regional differences in the price…
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We have had many races approach us asking for input on creating their Request for Proposal when they are considering another registration provider. We’ve taken a look through the many we have received over time, and have come up with a sample…
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