RunSignup CRM Adds Participant Notes

In an ongoing effort to help race directors optimize their relationships with participants, we are adding Notes to the RunSignup CRM. This is very useful to mark notes of why you might have given a refund to a person, or that a…

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RaceTrends: Are You Priced Out of the Market?

One of the first questions a race director must answer before they can collect registrations is How much does this race cost? The factors that determine a “reasonable” price are wide-ranging; race directors must consider: Additionally, there can be regional differences in the price…

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Sample Race Registration RFP

We have had many races approach us asking for input on creating their Request for Proposal when they are considering another registration provider. We’ve taken a look through the many we have received over time, and have come up with a sample…

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New Feature: the Race Status Indicator

We just released a new feature, the Race Status Indicator. Here are some screenshots, and an explanation. The Race Status Indicator will display like an ‘LED light’ next to the Race Title. The Race Status Indicator can be red (requires action), yellow…

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RaceTrends: Are Races Declining?

Today, we’re taking a look at one of our most controversial findings from our 2017 RaceTrends Report: are races growing? Data Definitions To make sense of our findings, you’ll want to keep in mind a few parameters: Registration Totals Finishers vs. Registrants Over…

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Improved Race Search

As part of our new website redesign, we have upgraded the search for races on the home page. With RunSignup’s increasing popularity, more and more endurance athletes are going to our website to do a search and we want to make this…

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Improved Create Past Events

As we continue to get more races shifting to RunSignup from a previous system, we are creating easier ways to import past data. We have just extended the tool that allows you to create past events to quickly create past events from…

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AI Driven Proactive Support

As we grow, we look for ways to serve our customers better and become more efficient. One of the best ways to do this is be proactive – spotting potential problems before they happen. We implemented a new race review process over…

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Interview with Chris Tomlinson from Corrigan Sports Enterprises

Corrigan Sports Enterprises began in 1991 as a marketing and event implementation for golf events before growing to include multiple Running Festivals, including the Baltimore Marathon & Running Festival and the Oakland Running Festival, and other large and small running events. Today, they…

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New Support Website Released

In addition to releasing a new company website, we launched a whole new Help Portal. Many thanks to Meredith, part of our crack UX team for coming up with a fresh look for the company website. I love the mobile look and feel…

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