Membership Organization Product Released

We are very happy to announce that the Membership Organization product has been released after a successful Beta program. You can get started with your Membership Organization today, or join us on April 3rd for a webinar on Memberships:

Existing Club Directors can upgrade their existing club from the Club Dashboard:

There is a warning page that explains what is carried over automatically (member levels, all members, etc.) and what is not (you’ll need to recreate the content on your club website and reset donation, coupon, store and non-director access settings – although you will still be able to see all of your legacy data and content). The upgrade happens instantly.

New Membership Organizations can create a new membership organization by going to the URL – The biggest limitation today for new membership organizations is no Import capability. This will be coming in late April or May, 2024.

More details can be learned on our website, as well as searching our blog, as well as watching the recorded Membership Videos.

Here is a full feature list:

NowFlexible Membership Levels and PricingDuration, Prorating, # of Members, Age, etc.
NowAutoRenewalWe save the credit card and will autorenew memberships and notify the customer if they need to update their credit card automatically.
NowMember Self ServeNew and easy way for members to find their membership with a link sent to their email. Today we allow for members to see their membership and manually renew. To come will be editing membership information, upgrading membership level.
NowFree Website V2Includes specific Membership components like Signup Tiles, Member list, Member Counts
NowFree Email V2Unlimited contacts and sends. Easy to have a saved email as a webpage and link in Member Website. This can be useful for having a webpage displaying links to all club newsletters.
NowMember EditingAdjust dates, names
NowSecure AccessGive different peope access to different parts of dashboard
NowWaivers V2Flexible waiver system (same as Races and Tickets)
NowCustom Member NumbersAllows for membership numbers autoassigned, from a custom pool as well as import membership numbers from legacy membership systems when moving to RunSignup
NowQuestionsAsk custom questions for memberships. To come is Time Data entry and questions per member and other smaller items in Q1
NowMembership, Member and Expiring Membership ReportsUses new TicketSignup flexbile reporting framework for custom reporting.
NowMembership and Member EditingEdit membership and member information like name, tye of membership, start and end date as a Director.
NowFinancial Reports
NowCoupons V2Uses coupon pools like Tickets that can be shared across events.
NowSales TaxWe do all sales tax calculation, collection and remittance for customers
NowStore SetupUses new Ticket store, which includes warehouse capability to share items with ticket events.
NowStore Bundle SetupBundle store items (like a shirt) when a membership is bought. Perfect for creating “gold” level types of memberships to include extra premiums.
NowMigration from ClubsMoves all membership levels, memberships and members over. Does not copy questions, website content, although you have access to legacy information to recreate in the new membership platform.
NowRace Discounts and Membership PurchaseLike we do in the old club system allow members to get a discount to race and ticket events. Also allow people signing up for events to buy a membership.
Q3Ticket Discounts and Membership Purchases
NowStoreBased on the Ticket store that will eventually come to Races. Uses a shared warehouse concept, so can offer the same item in Membership and ticket events and late rin 2024 in races.
NowNotificationsNew Notification framework for confirmation, renewal, etc.
NowNo Password and custom info collectionLighter weight joining like TicketSignup so no need to create an account and “logging into” your account is done via email link.
NowDonationsStand alone and during membership joining.
NowImprove Website ComponentsMembership Levels Component and Member/Membership Numbers and Lists
NowMembership reports to include Question Responses
NowStrava Routes and ClubsShow Strava Routes right on your Membership Website.
Q2Improved membership joining flow
Q2Edit Question Responses
Q2Membership Card and Apple Wallet
Q2ImportAbility to import single or bulk. This will be useful for new customers moving members from another system.
Q2Calculated Store ItemsCalculate custom amount based on parameters. This is for RRCA so a calculation for insurance coverage can be calculated based on race size. It will be done in a general way much like calculated fields in RaceDay Scoring so it can meet other needs.
Q2Customer Feedback Implemented
Q2Full refunds
Q2Autolink existing accounts
Q3Loyalty Tracking / Member Points
Q3Improved Membership API and Zapier integration
Q3Improved Membership self serveAbility for members to edit and manage things like info, questions, upgrade memberships, edit store purchases, etc.
Q3Newsletter / archives
Q3Sign up for 2 clubs at once
Q3Allow director approval of new members
Q3Preferred domain setting
Q4Age Based Pricing in Membership
Q4Complimentary guest passesAllow members to generate guest passes. Include ability to limit the number of guest passes per time period.
Q4Complimentary add-onsBuy a membership and get a free drink at the next event you attend.
Q4Ticket / Race Pre sales for membersVIP registration periods for members
Q4Club Membership Discount on Club Store Merchandise
Q4Club Membership Discounts – Based on Membership Type

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