Is that a new logo??? We talk a lot about Continuous Improvement. Our product reflects that with 1,500+ updates per year. We continue to offer our customers more and more. We continue to hire new people. More and more races continue to…
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As we reported in our Thanksgiving Stats blog, we handled a record number of Thanksgiving Day registrations this year – 423,306 compared to 365,618 in 2017. Some of that growth is because we are growing as a company, adding 68 races, and some of…
Read MoreOur customer team has grown again with the introduction of new Sales Representative Brian Flynn in our Richmond, VA office. Brian has a BS in Human Development and Learning and a Masters of Education, as well as an extensive personal and professional…
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Our Processor for Advanced Payment accounts (Vantiv, now Worldpay) had an incident impacting transaction settlement and the funding instruction reports for Tuesday 11/27/2018 that resulted in us being unable to execute funding instructions for transactions processed on that date. This caused a…
Read MoreWe welcomed two new people to our Account Management team in Richmond, VA this week – Emily Warejko and Sean Callahan! As Account Managers, they will work closely with many of our customers, providing race reviews and guidance to ensure that races…
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We have added the ability to customize which fields are required for volunteer and club registration. Before these settings were set at the race level and they could not be customized for volunteers or clubs only. Here are the steps to customize…
Read MoreThat snippet of code is part of the thousands of other lines of code that are part of our Race Insights that generates your dashboard statistics: At RunSignup, we consider software an art form. The brilliant developers creating the software that manages the lifecycle…
Read MoreAs you can see from the chart above, it was the busiest day of the year for the running community – Thanksgiving and Turkey Trots! The chart shows the busiest peak was about 2,000 page views per minute – about 33 requests…
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As we’ve discussed before, part of being PCI Level 1 Compliant is doing monthly updates to our infrastructure. This involves upgrades and updates and patches to the operating systems and other core pieces like NGINX and Apache servers. This month we also…
Read MoreSoooo, we messed up. A large marathon used our email system to send out pre-race information emails. One of the cool features of our CRM-driven email is that you can put “tags” into an email and they populate from the database automatically. …
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