Why a Race CRM?
One of the questions we get is why not use an existing CRM like Salesforce? There are a variety of reasons, but the key one is that if you want to take care of your customers, all of the information AND actions…
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June 24, 2025
RunSignup AI for Vibe Coding
RunSignup AI provides tools that help events harness the power of AI. RunSignup AI for Vibe Coding enables customers to use the RunSignup platform for custom applications, public-facing pages such as top fundraiser lists, and custom reports within the RunSignup dashboard, using...June 24, 2025
Introducing the RunSignup AI Chatbot
RunSignup is releasing the RunSignup AI Chatbot for our free Website V2 in July, 2025. The RunSignup AI Chatbot is a new free option for Races, Ticket Events, and Membership Organizations using RunSignup’s Websites V2. The RunSignup AI Chatbot will provide automated...June 22, 2025
Founder’s Corner – AI Comes to Transactional and Database Systems like RunSignup
Part of Bob’s continued ramblings. This thought has been dawning on me the past several months. AI is introducing a new user experience to traditional transactional and database driven systems with Chat interfaces, Vibe Coding, and Agents. This is part of a continuing...Read More about Founder’s Corner – AI Comes to Transactional and Database Systems like RunSignup
June 14, 2025
Founders Corner – No Thanks to Acquiring Registration Companies
Part of Bob’s continued ramblings. I sometimes write these blogs to save myself time, like in this case. We have been getting some inbound requests about our interest in acquiring companies in the registration or ticket spaces. While we may have looked at...Read More about Founders Corner – No Thanks to Acquiring Registration Companies
June 14, 2025
RaceDay Mobile Timing V5 (Part 2): Built From Your Feedback
RaceDay Mobile Timing V5 (Part 2): Highly Requested Camera Zoom & Detailed Upload Status Now Live!
We’re excited to announce that RaceDay Mobile Timing V5 Part 2 is now available! This update is a direct result of valuable feedback from race organizers and timers like you. We’ve focused on delivering solutions to common race day challenges with two...Read More about RaceDay Mobile Timing V5 (Part 2): Built From Your Feedback
Recent Blogs
What is CRM for Races?
CRM, or Customer Relationship Management, is a term that has been around since the 1990’s when Siebel used it to position their software for sales organizations. Today, CRM has become a hot topic for races who are looking to maximize their connections…
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Donation User Experience Update: Part 5
This morning we released part 5 in our Donation & Fundraising redesign. The release focuses on usability updates to the fundraiser/charity pages and pop-up windows. Highlights include: Old Fundraiser page New Fundraiser page Old Fundraiser Pop-up New Fundraiser Pop-up Updated Team Members section In…
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Facebook No Longer Allows Auto-Posting of Progress Updates
RaceJoy is no longer able to support participants posting progress updates on their Facebook walls due to changes in Facebook’s policies. Previously, participants could choose to have their progress updates posted real-time on their Facebook wall as they crossed milestones along the…
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CRM Promotions
We are happy to introduce the next key area of our work on CRM – Promotions. While the CRM Participant Hub, Notes and Search are very useful, the real key to a great CRM is being able to DO something. We call these Promotions. Eventually you will…
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Upsell Your Races with Multi-Race Bundles
RunSignup’s Multi-Race Bundle solution lets you offer participants specially priced bundles of races that are featured across your race websites and easily managed from your Race Dashboard. One of the most effective ways to use Multi-Race Bundles to optimize registrations and transactions…
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Cross-Promote with Multi-Race Bundles
Race Directors have a powerful new way to drive registrations on RunSignup. You can now offer participants specially priced bundles of races that are featured across your race websites and easily managed from your Race Dashboard with Multi-Race Bundles. This solution lets…
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Swag Rewards!
We released a new Swag Rewards capability, allowing race directors to give participants swag for reaching specific milestones. In V 1.0, race directors can choose to issue swag to participants once they refer a specified number of participants to register for their…
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Referral Names in Participant Profiles
We have added a way for referrers to view the names of their referrals through their RunSignup profile. Registrants/Referrers can view this information by going to their PROFILE and selecting the MY REFERRALS tab: From there, the referrer will be able to…
Read MoreYin and Yang – Long Term Planning and Continuous Delivery Balance
Warren Buffet and Jamie Dimon wrote an Op-Ed this week about too much focus on “Short Termism”, and how it harms businesses and the economy. They argue for doing away with public quarterly reports and emphasize “Clear communication of a company’s strategic goals—along…
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