Recent Blogs


Runner Profile Page Enhancements

In case you don’t remember, this is what a profile page used to look like: and here is what it looks like today! What did we change? What new features are we adding next? We hope you are enjoying the latest enhancements to…

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Email Trends

With the recent release of RaceInsights, we are giving customers in depth insight into how your marketing efforts are being received. But how is your race doing compared with others? What can you learn from others? In February, we will be releasing the…

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A Detailed Look at RaceInsights

We introduced the basics of RaceInsights in this blog; now, we’ll delve deeper into the technology and how you can use it. The basic theory behind RaceInsights is that race directors (you) need access to the actions behind your race registrations to make…

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Introducing: Smarter Registration with RaceInsights

In the increasingly competitive market of endurance events, effective marketing is critical to converting runners into registrants, as our 2016  RaceTrends report confirmed. As a race director, you need to make data-driven decisions about your race’s strategy to boost registrations and increase profits. With…

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Internet Explorer Support

We are dropping support for versions of Internet Explorer older than Version 11 on the Race Dashboard. This version was released in October, 2013 so older versions are pretty, pretty old. There is very little use of older browsers, and making the…

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2017 Thanksgiving Registration Stats

We are very thankful for all of the race directors, timers, partners, and runners who used RunSignup yesterday. We are also thankful that our self-serve technology worked so well (and that we didn’t have too many support calls!). At RunSignup, we always…

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Charity Payments Bug

We discovered a small bug in our software that has affected races using Braintree Marketplace for payment, who also have Charities setup to get paid directly, where the Charity is paying the processing fee. This affected: To say it was like finding…

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Registration Web Referral Source

We released a major step forward with our Race Analytics engine today – showing web referral sources for Registrations and Transaction Dollars. This is all built on our big RunSignup Analytics engine that is tracking each click that happens on your race…

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What the Running Boom Pop Means for Races

In a recent New York Times article “The Running Boom Has Popped”, Jen Miller says “Road races have hit the wall. The number of finishers in events in the United States has fallen from a peak of about 19 million in 2013 to…

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UX Update: Registration Enhancements

We’ve been working hard on big enhancements to the usability and design of the registration process. Here is a breakdown of the changes! 1. Full-screen layoutWhy full-screen? It declutters the interface and focuses the user on registration…which is what we want, right? Full-screen gives…

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