Recent Blogs


Club Emails

We (finally) have free emails for Clubs! This works the same way that Email for Races works. You can view the How To Video here. We ask that you use the email responsibly for things like communicating with Club members and promoting races where you…

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Repeat Participant Reports

We have added a new report to show you the people who come back to your race. If you have multiple years of registration data in RunSignup (remember you can upload previous years participant information even if this is your first year on RunSignup),…

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Partner Level Participant Report

We have added the Participant Report that is part of our Race Dashboard to our Partner level Dashboard. This allows partners to generate do searches and reports that span across all of their races. Note this is only for Partner Owners and…

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Partner Store Reports

We have added a couple of Partner level Reports to show store orders across all races. The first report shows a summary of totals. We do our best to match items in different races that are spelled the same way with the…

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Cache Outage Report

We had a non-critical cache outage last night that caused some response time to be over 2 seconds from 4:05 AM until 5:15AM. Due to our highly available design, the only thing users would have noticed is the system being a bit slower….

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Non-Participating Team/Group Captains

We now give race directors the option to turn on the ability for team/group captains to create a team/group. You set this up in the Advanced Settings part of Team/Group setup: When this is checked, then a button will appear on the…

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How Great Technology Enables Marketplace Differentiation

At RunSignUp, we’re technology nerds. We love thinking of – and then creating – fancy new features and functionality, but in a vacuum that technology is useless.  Andy Harris from Columbus Running Company gave a great presentation at the 2015 RunSignup Race Director/Timer…

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Advanced Payment Delay

Vantiv, our credit card processor for Advanced Payment accounts had delays in their batch processing yesterday that resulted in us being unable to execute funding instructions before 6PM. This will result in a payments that daily payment customers would expect today to…

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New Store and Add-on User Interface

We have updated the interface for store and add-on items to be much easier to use and nicer to look at! Below is an example of what an item would look like on a phone. Below are some other examples. One recommendation…

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Future Trends in Registration Systems

As stated in our Registration Systems Market Analysis, we do a bi-annual internal meeting to discuss how we have done, and plan where we are heading. We thought we would share our current view on what is happening in the registration market in…

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