Recent Blogs


RaceJoy Bug on Apple

UPDATE: This one was a little tough, but we were able to re-create the precise use case that caused RaceJoy to terminate at MILE-1 for Version 3.0.7.  The conditions required were: 1.       Apple iOS 8.1 or Higher 2.       Phone had to be in Locked Mode…

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WSJ Article on Bib Exchange

The Wall Street Journal recently published an article Marathons, Triathlons Allow Runners to Resell or Transfer Entry Bibs. Bob Bickel, founder of RunSignup.com, says some 10% of events on the site scheduled for the next 12 months permit a runner to transfer a…

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Tomoka Marathon Case Study

We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignup users.  This Tomoka Marathon Case Study focuses on using RunSignup as a central data point for everything from registration to race…

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USAT Outage – April 28

We received the following notification from USA Triathlon. This will obviously cause some issues and we are considering our options for during the outage and also trying to understand the implications for triathletes and race directors after the new membership system is…

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Pricing and Differentiating Your Race

Fueled Insights, a market research firm, recently published a report that helps races understand why they need to differentiate their race. The report is available (and highly recommended!) as a PDF below: Fueled Insights – The Fight for Runners’ Recreational Dollar One…

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Google Moves Mobile Sites to Front of the Line on Search

Google has added mobile readiness to their list of criteria for ranking websites for their search results. This means that mobile friendly sites will get better placement than equivalent sites that are just designed for desktops. http://www.nytimes.com/2015/04/21/technology/google-adds-mobile-friendliness-to-its-search-criteria.html Fortunately, RunSignup was the first…

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Investing in Innovation

As a RunSignUp customer, you are investing in innovation. If you have followed this blog for any amount of time, you will see how we keep creating stuff at a rapid pace. This is one of the key ways (along with customer…

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New Compressed Team Report for Triathlon Teams

We have added a new Compressed Team Report that is perfect for triathlon teams. It puts each team onto a separate line of a spreadsheet that you can export with the following information: Team TypeGiveawayBibRegistration ID (I’m going this was the membership…

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CSV Conversion Utility – Useful for ElfScore Users

We have put up a generic CSV conversion utility – https://runsignup.com/Utilities/ElfScoreConversion. As the URL implies, these conversions are particularly useful for timers using the ElfScore scoring platform to easily import runner registration information. This joins our other CSV Merge Utility. It that helps convert the…

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