Hiding SignUp Fees
By default, we show the SignUp Fee up front if the runner will be paying for it. We think this is a good practice as it let’s runners know the total cost. However, some races do not want to show this until…
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June 24, 2025
RunSignup AI for Vibe Coding
RunSignup AI provides tools that help events harness the power of AI. RunSignup AI for Vibe Coding enables customers to use the RunSignup platform for custom applications, public-facing pages such as top fundraiser lists, and custom reports within the RunSignup dashboard, using...June 24, 2025
Introducing the RunSignup AI Chatbot
RunSignup is releasing the RunSignup AI Chatbot for our free Website V2 in July, 2025. The RunSignup AI Chatbot is a new free option for Races, Ticket Events, and Membership Organizations using RunSignup’s Websites V2. The RunSignup AI Chatbot will provide automated...June 22, 2025
Founder’s Corner – AI Comes to Transactional and Database Systems like RunSignup
Part of Bob’s continued ramblings. This thought has been dawning on me the past several months. AI is introducing a new user experience to traditional transactional and database driven systems with Chat interfaces, Vibe Coding, and Agents. This is part of a continuing...Read More about Founder’s Corner – AI Comes to Transactional and Database Systems like RunSignup
June 14, 2025
Founders Corner – No Thanks to Acquiring Registration Companies
Part of Bob’s continued ramblings. I sometimes write these blogs to save myself time, like in this case. We have been getting some inbound requests about our interest in acquiring companies in the registration or ticket spaces. While we may have looked at...Read More about Founders Corner – No Thanks to Acquiring Registration Companies
June 14, 2025
RaceDay Mobile Timing V5 (Part 2): Built From Your Feedback
RaceDay Mobile Timing V5 (Part 2): Highly Requested Camera Zoom & Detailed Upload Status Now Live!
We’re excited to announce that RaceDay Mobile Timing V5 Part 2 is now available! This update is a direct result of valuable feedback from race organizers and timers like you. We’ve focused on delivering solutions to common race day challenges with two...Read More about RaceDay Mobile Timing V5 (Part 2): Built From Your Feedback
Recent Blogs
Mobile 2.0
RunSignup was the first race registration site to have a mobile user interface. Today over 42% of runners are registering from a mobile device and the need for ease of use and full website capabilities is imperative. RunSignup released V 2.0 of…
Read MorePayment Gateway Problems
UPDATE: THE ERROR HAS BEEN CORRECTED. LOOKS LIKE WE IMPACTED REGISTRATION FOR ABOUT 2 HOURS. FULL REPORT LATER. POSTMORTEM: One of our employees was handling a support call when they inadvertently accessed a configuration page on our Administrative pages. They accidentally reset…
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Requiring at Least One Add-On Purchase
Does it make sense for your race to charge a smaller fee for the entry and then require the purchase of an Add-On? For example, you could have a race fee of $20 and then a T-Shirt fee of $15 and a…
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Getting to the right Turkey Trot!
We added a popup to help make sure runners were registering for the right Turkey Trot. It pops up on the page as shown to serve as a gentle reminder.
Read MorePayment Gateway Outages
Over the past two weeks our Payment Gateway provider, Braintree, has had a couple of outages. This impacted some users who were trying to pay. The first outage was on November 6 from 4:45-5:02 PM Eastern time. This outage was caused by…
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Participant Caps – Across Events
We have made it easier to set Participant caps on a per event basis, and now enabled cross-event participant cap settings. You can set this up in Customize -> Participant Caps tabs of the Dashboard. Here is how you can now easily…
Read MoreSaving Runners Money
RunSignup was designed to fix some of the things that bugged us as runners when we signed up for races. One of those things was paying a fee for each runner signed up. So we changed things to being a fee on…
Read MorePartner Financial Reports
One of the major features of RunSignup is the ability for us to have Partners who help race directors with using the system. Our biggest set of partners are Timers, who use us for multiple races and enjoy the ability for them…
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Edit Questions Responses
We have now added the ability for runners and race directors to easily edit the responses to Custom Questions that are asked during registration. This is particularly useful for races, clubs and other technology partners who need to keep accurate information over…
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