We will be rolling out new pricing on September 1, 2020 for all new and renewed races. Races created or renewed before then will have our current pricing until their event is complete. Our pricing has been the same for the past…
Read MoreEvery event organizer is trying to figure out how to reduce expenses right now. Here is an overview of ways to can use RunSignup to potentially save money. We also have a sister blog for ways to Make Money with RunSignup. Here is…
Read MoreMore than ever, race organizers are reviewing their financial reporting and trying to make sense of the numbers – particularly, when and how much they will get paid. Kevin and Bryan took some time to walk through the Financial Summary and Payment…
Read MoreWe are happy to announce that we are dropping our standard race reserve requirement from 20% to 10%, and the overall payment account reserve requirement from 10% to 5% effective immediately. You should see these new numbers appear in the various race financial reports and payment account…
Read MoreWe have added a new report to the Manage Payment Account page. You can find this from your Profile page, or you can find it from a link under the “Payment Account” tab on your individual Race Summary page. The new report…
Read MoreRaces have a Financial Summary page that has drawn more attention than usual. Let’s take a look at a simple use case to understand the basics. We will also take a look at the Payment Account, which is where you can see…
Read MoreWe wrote about Chargebacks what seems like a long time ago, but was less than a month. It is one of the most read blog posts we have ever done. But there has been a lot of things we have developed, and a lot…
Read MoreNote: On August 29, 2022 we announced the removal of the reserve requirement. Note: On Nov. 2, 2021 we announced new faster payment terms as the pandemic risks have subsided. We lowered the reserve to 2.5% and pay immediately after an event unless…
Read MoreAs the concern about industry impact from chargebacks increases, we have implemented a new notification to let races know when we receive a chargeback. We have written in depth about chargebacks, but for a quick refresher: A chargeback is where the credit card network…
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Note: Update to Policies were made on March 27 and detailed here: https://runsignup.blog/2020/03/27/post-race-payment-policy-update/. As the coronavirus continues to impact events and gathering in the US, we have amended our Reserve and Payment policies. We know that events are working hard to make responsible…
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