One of the common questions we get is “My Email did not get through to all recipients. What happened?” Email deliverability is much less than most people know. According to Sendgrid, fully 21% of emails never make it to a users inbox….
Read More
We had a bug impacting emails sent today between roughly 9:55am-10:35am ET, causing emails to be sent with recipients listed in the “To” field instead of being BCC’d. The bug initiated during a migration to the new version of SendGrid’s API; we…
Read MoreRunSignup Referral Rewards Program is one of the best ways to increase viral participation. You can reward participants to promote your race by offering them partial or full refunds when they get X number of their friends to sign up for your…
Read MoreWe have added MailChimp as an other export option from the Participant Report. This allows you to create custom reports and views in RunSignup to export to your MailChimp lists. You will need to do the MailChimp setup outlined in this blog before being…
Read MoreWe have released an integration with MailChimp that automatically puts participant information into specific MailChimp lists as they sign up or are bulk imported to your race. This makes it simple for race directors who prefer to use MailChimp in addition to…
Read More
With the recent release of RaceInsights, we are giving customers in depth insight into how your marketing efforts are being received. But how is your race doing compared with others? What can you learn from others? In February, we will be releasing the…
Read MoreWith such great, well established email vendors like Mailchimp and Constant Contact available, why are more and more races turning to the RunSignup Email system? Free Our email system is free. Constant Contact costs $500 per year for up to 2,500 contacts and MailChimp costs…
Read MoreEnabling Whitelabeling is one of the best ways to improve email deliverability. It allows you to send through your own domain name, rather than sending with RunSignUp’s default settings. By placing your domain information into the emails rather than the default settings,…
Read More
We have customized our email marketing capabilities for use with Donations and Fundraising. Fundraisers now can email when they are logged in. There is also a new Communications menu item for race directors under Donations with the capabilities found in the overall email marketing…
Read More
We have added an audit trail to track who made changes to a Fundraiser Page. This is useful for customer support and for managing when multiple people may have access to editing a team fundraising page.
Read More