Email Trends

With the recent release of RaceInsights, we are giving customers in depth insight into how your marketing efforts are being received. But how is your race doing compared with others? What can you learn from others? In February, we will be releasing the…

Read More

Why Races Use RunSignup Email

With such great, well established email vendors like Mailchimp and Constant Contact available, why are more and more races turning to the RunSignup Email system? Free Our email system is free. Constant Contact costs $500 per year for up to 2,500 contacts and MailChimp costs…

Read More

Email Marketing Whitelabeling

Enabling Whitelabeling is one of the best ways to improve email deliverability. It allows you to send through your own domain name, rather than sending with RunSignUp’s default settings. By placing your domain information into the emails rather than the default settings,…

Read More

Donation & Fundraising Email Capabilities

We have customized our email marketing capabilities for use with Donations and Fundraising. Fundraisers now can email when they are logged in. There is also a new Communications menu item for race directors under Donations with the capabilities found in the overall email marketing…

Read More

Fundraiser Page Audit Trail

We have added an audit trail to track who made changes to a Fundraiser Page. This is useful for customer support and for managing when multiple people may have access to editing a team fundraising page.

Read More

Re-Send Volunteer Confirmation Emails

We have added a way for volunteer coordinators to re-send volunteer confirmation emails: Volunteer Coordinators can access this option through Volunteers>>Report>>Report. Once you have located the volunteer, select the MANAGE button in the “Actions” column. At the top of the page, you will…

Read More

Avoiding Duplicate Emails

Email Marketing is set up to avoid sending duplicates of the same message. If it is a general message (no Replacement Tags) we automatically remove any duplicate emails across your lists you are sending to. As long as you don’t send out the message,…

Read More

6 Million Free Emails

You have used our integrated email system to send over 6 Million Emails this year so far (early March). There are a wide variety of Emails sent, here are some of the types: And lots more. . .  Glad people are getting…

Read More

Confirmation Email Customization

We have made major improvements to the Confirmation Email, and created a number of mechanisms for you to customize it to your needs. First, we redesigned the layout to be easier to read. Then we included the following features: Set this up…

Read More

Sellout Race: Sample Communication with your Runners

When you are opening registration for a fast sellout race, we strongly encourage thorough communication with your potential runners to ensure a smooth registration process for them. This is a sample of an email communication you may want to send out (the specific parameters…

Read More